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Get help with your Ray, Beam, Arc. Playbar, Playbase. How do you set up a Sonos 5.1 system and TruePlay it? Which Sonos product work with your TV? Get help with your home theater questions

  • 5,677 Topics
  • 28,908 Replies
Stanley_4
Stanley_4
answered this question

Sonos Era 300 placement for surround

I’d say place the 300s for optimum TV sound and add a stereo pair positioned to work for sitting at the table, or a Five if you can’t find p...
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BJOutdoors
BJOutdoors
started this topic

Two independent systems

I have two SONOS systems. I would like to set them up to operate independently of each other. How do I do that?
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AjTrek1
AjTrek1
started this topic

Arc Placement

Updated 9/14/23 to include Era 300’s as surrounds (which have upward firing drivers) that replaced Sonos One’s. All other information and gu...
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5677 Topics
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ggbourneContributor I
posted in Home theater
Apple TV 4K, HD Fury Arcana, Beam Gen2 and CEC

I have an Apple TV 4K (latest), connected to a Beam Gen2 and Sub Mini, and a very old Panasonic HD TV.The TV lacks ARC so I use an HDFury Arcana 4K. Apple TV to Arcana, which splits to the Beam and the TV.When I added the Arcana I found that the CEC volume control on the Apple TV now worked, and controlled the Beam. Great.Until this morning.First, the Sub Mini decided to disconnect itself. Reconnecting that meant essentially resetting the entire system, eventually a factory reset and starting again on both the Beam and the Sub.During that process the CEC connection to Apple TV was lost. No amount of resetting / rebooting has got it back. I’ve completely reset the Apple TV, unplugged/plugged, reset the Arcana. No joy.Any help would be much appreciated.

3
G
10 months ago
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chrisrookeContributor I
asked in Home theater
Beam Gen 1 Surround Sound 5.1 / 7.1

I’m struggling to find any documentation on this that doesn’t relate to the Beam Gen 2. Is it possible for the Beam Gen 1 to support two Era 100s as surrounds, and if so would that be 7.1 surround or only 5.1? (I have a Sub Mini and Beam Gen 1 currently as the only parts of my home theatre set up). (Also, is it worth investing in surround rears when they’ll have to sit beside the couch rather than behind? It’s a small enough room! Thanks so much)

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jgatie
3 months ago
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CibearseContributor I
asked in Home theater
Speaker Combination

I have (3) Sonos one speakers, (1) Sonos Play:1, and a Sonos Beam in my basement where we mainly watch our movies. For reference the basement is 30’x35’. I used to only have the (2) Sonos one speakers and had them set up as surround for the beam with them in the back corners of the room. I recently acquired the other Sonos one and Play:1 speakers from my father and trying to figure the best way to configure the setup for optimal sound. If I cannot setup the play:1 as a stereo pair with the other one I received from my father (for free) should I ditch it and go purchase another Sonos one for optimal sound setup? Really wanting an immersed surround sound for movies and watching sporting events. Thanks.

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Stanley_4
6 months ago
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MageriContributor I
asked in Home theater
Problem with the sound!

Can't raise or lower the volume on the Sonos arc with the TCL remote control. What could be wrong?

4
Airgetlam
8 months ago
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jason_a69Contributor II
asked in Home theater
Play a Bluray audio disc

Hi there,First of all my setupSonos Beam 2 Sonos Era 300 x 2 LG 55C8 Tv (with Arc port, no eArc) PS4 (thinking of getting a PS5)I would like to get this Bluray audio disc and play it in at least surround sound, the end goal is to hear it in Atmos.https://shop.pinkfloyd.com/product/X3AMPF1239/the-dark-side-of-the-moon-blurayIf I play it on the equipment I currently have, via the PS4, will I get 5.1 surround?If I replace the TV (or get an HDMI extract audio thingy) to get an eArc port and then also get a PS5, will I get Dolby Atmos?Many thanksJason

3
G
11 months ago
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DraziwContributor I
posted in Home theater
resetting sonos ray soundbar

I can’t reset my sonos ray soundbar 

4
T
4 months ago
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HandofDoomContributor I
posted in Home theater
TV and Speaker Setup - Great Room

Hi Sonos Community we have a great room setup - kitchen on one side that faces the TV in living room.i have new Arc soundbar and sub (gen 3) hooked up to the TV. all works well.  bought 2 ERA 100 speakers last week to place in kitchen to fill in the sound when watching TV or cooking in the kitchen.first setup i did was add the ERA 100s to the “Living Room/TV” with the Arc and Sub configuration under “System”. the app defaulted to “surround” speaker setup for the ERA 100s. it connected fine but being surround sound setup it only played music or sounds effects from the TV??….no voices or people talking.  not the setup i wanted.so i removed the ERA 100s from the “Living Room/TV” config and created a new config called “Kitchen”.  ERA speakers work fine and i can add them to the “Living Room/TV” config so they play the TV sound including voices or play music on them while TV on.my questions:~  when i turn on the TV the Arc and Sub play sound from the TV however the ERA 100s in kitchen do no

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Ken_Griffiths
10 months ago
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DavidMorrisContributor I
asked in Home theater
Era 300

I currently have a Sonos Beam Gen 2 with a Sub Mini and a pair of One SL as my Home Theatre System. How/can I integrate a Sonos Era 300 into this system as an additional speaker in the same room?

2
Ken_Griffiths
1 year ago
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NolramContributor I
asked in Home theater
Lost Connection to Beam

Why does my Beam keep getting lost? I am new to Sonos products and rapidly coming to the opinion I should have stayed away. I bought a beam to go with my projector and thought I might add more later. So far I find the sound quality really good but the software is far too complex. What is worse is my profile keeps loosing the beam. Tonight I am sat here with my phone linked via wi fi listening to music. With the music still playing the software tells me I have no device connected. I have no control over the beam. I follow the instructions which have me turning the speaker off at the power supply and reseting all the connections. Why does this keep happening? 

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ratty
2 years ago
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Stevey1976Avid Contributor I
asked in Home theater
BT Smart Hub 2 arrived today | Duplicate IP addresses show in Hub Manager->My Devices

Due to BT switching over to Digital Voice we received the latest Smart Hub 2 from them today. I setup the router and conned my iPad, my partners iPad and our phones to it, all good.  Next up I decided to add my Sonos speakers to it. In the living room I have a Beam, Sub and two Sonos One SL speakers, and upstairs I have a Sonos One.I’ve not experienced any issues as yet, but I’m seeing some worrying info in the Hub Manager->My Devices, namely duplicate IP addresses, but in the Sonos App on my phone I’m not seeing any duplicate IPs at all?This is a screen grab from the BT Smart Hub, Hub Manager: This is a screen shot from the Sonos App->Settings->System->About My System on my iPhone.  As you can see there are no dupes and the IP address for the Beam is totally different to that shown I’m the Smart Hub 2, Hub Manager settings.  Anyone have any idea what’s going on here?Thanks,Moderator edit: removed serial numbers and MAC addresses

4
S
4 months ago
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Mattb1705Contributor I
asked in Home theater
Sonos Arc vocals left-sided

Hi everyone,I have recently purchased a Sonos Arc and note that the vocals are left-sided. I have read a few other brief discussions about this issue on here, but I would be grateful for more recent insight into the problem. I'm very surprised that it is not a more prevalent issue for people. I've researched the Arc extensively online and only a couple of people amongst a vast number seem to have mentioned it. I know that the central arrangement of the speakers are asymmetrical, with the tweeter to the left of centre. Annoyingly this is proving to be very prominent and distracting. I sit about 7ft away from the Arc. I've tried altering the equaliser settings, loudness toggle and trueplay process, but it's still clearly to the left. I doubt anything will compensate for the physical asymmetry of the speakers. Is this really not a big deal to most? Thanks. 

6
B
6 months ago
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jogamContributor I
posted in Home theater
son uniquement stereo sur sonos arc

Bonjour à tous.  je rencontre un problème sur ma Sonos arc. L’application sonos m’indique toujours du stéréo quand je lis une vidéo ou un dvd ou regarde la tv.  voici maconfig : sonos Arc <—> tv Samsung eu55es8000 (Via hdmi Arc)tous les appareils suivants sont connectés à la tv en Hdmi:Xiaomi mibox3Microsoft xbox series X Pourriez vous me dire comment faire  pour résoudre ce problème?   Merci de votre aide!Ps: tous les câbles hdmi sont OK, ce sont ceux fournis par les appareils achetés: pour la Xbox c’est du hdmi 2.1 par exemple.fiche technique de la TV Samsung eu55es8000 

6
J
2 years ago
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bd6675Contributor I
posted in Home theater
Dolby Atmos with Arc, HDFury Arcana & Oppo UDP-203

Here is my issue: I am unable to get Dolby Atmos to display in the Sonos app when playing a movie. Here is my setup: Samsung UN55JS8500 UHD TV, Oppo UDP-203, HDFury Arcana & Arc. I have the HDMI ARC Input of the TV going into the HDMI Output of the Arcana. I have the eARC Output of the Arcana plugged into the Arc. The Oppo is plugged into the HDMI Input of the Arcana. When I play a movie that should have a Dolby Atmos soundtrack, my Sonos app displays Dolby Digital 5.1. The movie is being played from a backup of the actual UHD Blu-ray via my Synology DS920+. Any ideas on what the issue might be?

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AjTrek1
2 years ago
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Matt_DieselContributor I
asked in Home theater
PS4 Audio Delay

I’ve got Sonos beam + 2 Sonos. tv Sony kd-49x7000eI have problem when I play Ps4 games the sound is delay when I’m set up DD sound. Does anyone know the solution to this?

1
Ken_Griffiths
3 years ago
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EmersonrafaContributor I
asked in Home theater
3D atmos

Friends  i setting up my movie theater with bluray and epson 2250 3D projector and Sonos arc soundbar.  in my opinion for me to have access to 3D atmos i need to buy a fury arcana HD adapter to get all the benefits of the soundbar with immersion right?  and how would this bluray hdmi connection look like connected to the adapitador= projector ???  thanks

3
E
3 years ago
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ErmagahdContributor I
posted in Home theater
PlayBar + S2 = Frustrating Mess

Recently moved.PlayBar was wired previously.Ok, things are wonky. The PlayBar is no longer associated with my account? What?Ok, let’s just do a factory reset and start fresh.Both phone and PlayBar connected to the same network (PlayBar wired).Can’t find it. Can’t find it. Can’t find it. Can’t find it. Can’t find it. Can’t find it. Ok, restart phone. Restart router. Unplug PB, replug.Found it! Great, let’s set up wifi!Cannot set up wifi while plugged in to Ethernet. Well, that’s pretty dumb, but Ok. Get to unplug step. It’s unplugged.Let’s connect to SONOS local network.Hold the play + - buttons until it blinks amber.IT NEVER EVER BLINKS AMBER.It will blink whitish blue, but never amber.Ok, let’s reset everything and start from fresh.Finally, after trying ten times it blinks amber and the app says:Let’s reconnect your mobile devices...SONOS. (PB is solid amber now)Great!Press Continue!Connecting to your Playbar…Your mobile device couldn’t connect to your PlayBar. Move closer and make su

6
G
1 year ago
Ronald77
Ronald77Contributor I
asked in Home theater
Sonos beam gen2 quality of bass sound

My sonos soundbar is since recently having issue’s with heavy bass. Wondering if this can be caused by a software update, don’t think that the woofer is blown up as most of the bass sounds ok. Only when playing certain movies I get a “funky” sound which is most likely the best described as Bass distortion. 

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UKMedia
1 year ago
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FZ fanContributor II
asked in Home theater
Sonos ARC and Atmos

I just bought a new ARC to replace my PLAYBAR. My LG tv has an AC port but not an EAC port. Will ATMOS work when plugged to the AC port, or do I need to buy a new TV to enjoy ATMOS. All my viewing is done through my new Apple TV.  Many thanks for help/advice.

4
Airgetlam
1 year ago
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dnoulsContributor I
asked in Home theater
Is it possible to control Sonos One SL using WIFI and wired connection on my MBP ?

I've had a lot of problems making Sonos One SL devices work with my network setup and my MBP.After some debugging it hit me that the problem is that if my MBP is connected to my Thunderbolt hub (with a wired UTP connection) that I cannot control the Sonos device, nor use AirPlay 2.I see the speakers in the AirPlay speakers menu, but when I try to stream anything (or use the Sonos Controller software) I get a generic connection error after 20-30 seconds.When I unplug the wired connection I can use AirPlay2 or the Controller without a problem.This is really annoying because now I need to disconnect my MBP from the wired connection if I want to AirPlay something to my Sonos. If I only have the wired connection then it does not work neither since I guess the IP address of my MBP is different.Is there a way to have the configuration work with both the wired and wireless connection (at the same time) ?

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Corry P
2 years ago
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DrewMContributor III
posted in Home theater
SACD Playback: Sony X800 Player-->Sony A80J 77" OLED-->Sonos Arc/Sub/Surrounds (via eARC)

Hi been through the forum and haven’t been able to duplicate others’ success with this.Though I’ve been successful with other surround music formats (BluRay, DVD-A), I’ve been stymied in my attempts to get SACD Surround material to my Sonos.   I see the menus and the material is playing, but the signal isn’t making it to the Arc (I am successful in hearing it on the TV’s internal speakers, but that’s not what I want).Equipment is in the subject line, and I have tried with multiple menu settings (including eARC off), but no joy yet.Can anyone help?Thanks! 

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D
9 months ago
M
Mattyc973Contributor I
asked in Home theater
connecting arc + amp + ceiling speakers

How do I go about connecting the arc + amp + ceiling speakers to work as a surround sound setup.thanks

4
Airgetlam
1 year ago
A
a2webbContributor I
asked in Home theater
Setting up surround system in a new home

I have just moved and have a full surround system (Playbar, Sonos One SL, Subs) from my old home that I will set up in my new home theatre room. I have upgraded to an Arc soundbar to replace the Playbar. Do I need to factory reset the Sonos One SLs and Sub as part of setting up the system in the new location with the Arc? Thanks in advance for any advice.

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A
1 year ago
M
MadrizContributor I
posted in Home theater
Era 300 sound profile change after mounting on stands

I got a pair of era 300s a couple of weeks ago and placed them on top of 2 different furnitures that were at different heights and distance from the optimal listening point. After trueplay tuning the speakers sounded as if they were at the same distance and the overall atmos effect was very apparent and magical. However, the stands that had been in backorder finally showed up yesterday. After mounting and retuning trueplay, the sound completely changed. The height channels are now vey thin and have lost power. The surrounds are more apparent and almost distracting. To be fair, I have placed the stands right behind the couch as advertised in the sonos site pictures. I’m wondering if the speakers can detect the stands the same way the Arc detects the wall mount and change it’s profile to compensate. Anyone else having this experience with similar setup? BTW, here’s what I have: Arc, Sub gen3 and 2x era 300 (On stands now)

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M
1 year ago
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EsaHContributor I
asked in Home theater
Control Playbar with LG C1 Magic remot with Webos 03.21.05

Hi, Playbar (and surrounds) worked perfectly with my old LG TV. Now I am having problems with my new LG C1 TV with WebOS 03.21.05. I can get the sound out from the speakers but not able to control it with the Magic remote. I have to control the sound with Sonos mobile app. Question: How do I set up and control Playbar + surrounds with the Magic remote when having LG C1 TV with WebOS 03.21.05? All the quides seem to refer to older versions of LG/WebOS which have the Device Connector. 

1
James L.
2 years ago
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ddiaconu21Contributor I
posted in Home theater
Having issues using PI 4B with a turntable and Sonos Beam 2

 Hello,I’m trying to use the instructions from this Github repo ( https://github.com/basdp/USB-Turntables-to-Sonos-with-RPi/issues ) to connect my Turntable to my Sonos Beam 2.I got a AT-LP120XBT-USB turntable which I connected directly to my Pi 4B via USB.According to arecord I am getting info inside (I can see volume fluctuating), but I get nothing on the speaker.For whatever reason when I open the ip on port 8000, I get nothing on the Server Status.When I tried following this tutorial: https://www.instructables.com/Add-Aux-to-Sonos-Using-Raspberry-Pi/ I got to the mount point part (sometimes I just needed to restart the service for it work)I tried setting the Turntable output to both phono/line.If you have any advice for me, I’d be grateful.Thank you! 

3
Stanley_4
2 years ago
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