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Era 300 Speakers X2

  • February 9, 2025
  • 6 replies
  • 88 views

Hi does anyone else had sound issues with there Sonos Era 300 Speakers where sometimes they are trying to catch up with what they are trying to produce. 
Sometimes they sound like they stutter then catch up.

Best answer by jgatie

Hi

The beam is wired sub is wired and WiFi is disabled on both 

 

It is not recommended to disable WiFi on soundbars/surrounds/subs, even if they are wired.  It often results in the exact symptoms you are seeing due to the hops required to traverse the wired network.   Try enabling WiFi on all devices, that should fix it.  

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6 replies

Corry P
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  • Sonos Staff
  • February 10, 2025

Hi ​@The Grinch 

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with your Era 300 speakers.

What configuration are your Era 300 speakers in, please? A stereo pair, Home Theatre surrounds, or just as two grouped rooms?

 


  • Author
  • Contributor I
  • February 10, 2025

Home threatre Surrounds at the rear with sub mini and Beam so I’ve got Dolby Atmos when I can etc 


jgatie
  • February 10, 2025

Is the Beam wired to Ethernet?  Is WiFi turned off on any of the units?


  • Author
  • Contributor I
  • February 10, 2025

Hi

The beam is wired sub is wired and WiFi is disabled on both 


jgatie
  • Answer
  • February 10, 2025

Hi

The beam is wired sub is wired and WiFi is disabled on both 

 

It is not recommended to disable WiFi on soundbars/surrounds/subs, even if they are wired.  It often results in the exact symptoms you are seeing due to the hops required to traverse the wired network.   Try enabling WiFi on all devices, that should fix it.  


  • Author
  • Contributor I
  • February 10, 2025

Hi

Thanks that had now fixed the problem. Thank you very much