Contributor I

Answered

Era 300 Speakers X2

6 replies
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Hi does anyone else had sound issues with there Sonos Era 300 Speakers where sometimes they are trying to catch up with what they are trying to produce.
Sometimes they sound like they stutter then catch up.

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jgatieAnswer

Hi

The beam is wired sub is wired and WiFi is disabled on both

It is not recommended to disable WiFi on soundbars/surrounds/subs, even if they are wired. It often results in the exact symptoms you are seeing due to the hops required to traverse the wired network. Try enabling WiFi on all devices, that should fix it.

Corry P

Sonos Staff

Hi @The Grinch

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with your Era 300 speakers.

What configuration are your Era 300 speakers in, please? A stereo pair, Home Theatre surrounds, or just as two grouped rooms?

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein

T

The GrinchAuthor

Contributor I

Home threatre Surrounds at the rear with sub mini and Beam so I’ve got Dolby Atmos when I can etc

jgatie

Is the Beam wired to Ethernet? Is WiFi turned off on any of the units?

T

The GrinchAuthor

Contributor I

Hi

The beam is wired sub is wired and WiFi is disabled on both

jgatieAnswer

Hi

The beam is wired sub is wired and WiFi is disabled on both

It is not recommended to disable WiFi on soundbars/surrounds/subs, even if they are wired. It often results in the exact symptoms you are seeing due to the hops required to traverse the wired network. Try enabling WiFi on all devices, that should fix it.

T

The GrinchAuthor

Contributor I

Hi

Thanks that had now fixed the problem. Thank you very much

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