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Answered

Connecting Playbase to PC

J

Hello, 

I have my old Playbase & one surrounds connected to my PC via optical cable to audio adapter. So optical cable from Playbase to adapter, then adapter connected to pc via USB. Everything was working great until updates last week. Windows 11 updated as did Sonos and now no sound from speakers. I contacted Sonos support and got this answer saying I basically screwed and it will no longer work. I’m new to this so thought I’d check here to see if people agree before bailing on my Sonos. I’m using curved monitor that does not have optical cable connection. I’ve tried to connect via wifi and my computer sees the Sonos but won’t play sound. 

 

Any help would be appreciated 

 

Best answer by Corry P

Hi @JimmerJLP & @cbanles 

In case anyone has not tried this functionality in a while, all Sonos products should now be able to play from an optical input.

If you are still having this problem, please ensure your Sonos system is up to date: Settings icon » Manage » System Updates » Check for Updates

I hope this helps.

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2 replies

C
  • cbanles
  • Lyricist I
  • 2 replies
  • June 4, 2024

It was the Sonos update. Coincidentallly, I lost power the same day I did the update and attributed the power surge to shorting my adapter. After trying 2 different additional adapters with the same behavior I realized it was the Sonos update. I had to get a Connect to recreate the stream from my PC to Playbar. 

Corry P
Forum|alt.badge.img+18
  • Corry P
  • Sonos Staff
  • 8614 replies
  • Answer
  • October 14, 2024

Hi @JimmerJLP & @cbanles 

In case anyone has not tried this functionality in a while, all Sonos products should now be able to play from an optical input.

If you are still having this problem, please ensure your Sonos system is up to date: Settings icon » Manage » System Updates » Check for Updates

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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