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Beam Set Up

  • May 22, 2021
  • 3 replies
  • 89 views
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Hi All,

 

I’ve just took delivery of my first beam and whilst set up was floor less through my iPad, getting it set up via my iPhone is a different story as it keeps stating my beam can not be found on the network despite both my iPad and iPhone being connected to the same home WiFi network. 

Best answer by nik9669a

There is a current problem with BT Smart Hub 2 that you seem to be aware of?

 

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3 replies

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Have you rebooted your phone? Also try rebooting your router and unplugging the Beam from power for about a minute. You can also try resetting the Sonos app under App Preferences.

"Receive with simplicity everything that happens to you." - Rashi
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  • deyno1903
  • Author
  • Contributor I
  • May 22, 2021

I’ve managed to sort it. 
 

I had to turn the 5Ghz Wi-Fi off the BT router 

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  • nik9669a
  • Senior Virtuoso
  • Answer
  • May 22, 2021

There is a current problem with BT Smart Hub 2 that you seem to be aware of?

 

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