Beam Gen 2 and TP-Link Archer AX75

5 replies
391 views

Just updated to a new wireless WIFI6 router the my BEAM is the only device giving me issues. Anyone have any secrets to getting Sonos to play nicely and wirelessly connect to the 2.4 band?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

D

davidavilaAnswer

Lyricist I

I’ve been beating my brain on this since yesterday. I have the AX73 router. I got it to work by disabling AP Isolation. I believe you go to Wireless → Additional Settings → Toggle AP Isolation to unchecked then Save. My sub and One SL showed up. Good luck and hopefully other’s will find this solution.

Ken_Griffiths

I seem to recall that these particular routers require the user to enable IGMP Snooping (not enabled by default on some TP-Link models). Settings —> Advanced —> Network —> IPTV and enable ‘IGMP Snooping’.

See if that is perhaps the case with your router configuration and maybe see if that resolves your issue.

H

hokiealumnAuthor

Contributor I

I seem to recall that these particular routers require the user to enable IGMP Snooping (not enabled by default on some TP-Link models). Settings —> Advanced —> Network —> IPTV and enable ‘IGMP Snooping’.

See if that is perhaps the case with your router configuration and maybe see if that resolves your issue.

Already tried that and unfortunately it does not fix the issue.

Ken_Griffiths

As you have a new router then perhaps see this link for the steps to add the new WiFi network credentials to the Beam:

https://support.sonos.com/s/article/1061

J

John B

Also, after a change of router it is essential to power cycle absolutely every device on the network.

D

davidavilaAnswer

Lyricist I

I’ve been beating my brain on this since yesterday. I have the AX73 router. I got it to work by disabling AP Isolation. I believe you go to Wireless → Additional Settings → Toggle AP Isolation to unchecked then Save. My sub and One SL showed up. Good luck and hopefully other’s will find this solution.

Sign up

Login to the community