Hi all…
I’m having a problem with the sound output on my Arc and 2 x Sonos 1 rears. I’ve done the basics right - e arc connection on TV and ‘Auto’ on the sound settings on the TV, but sometimes, say, through the native Netflix app for instance, a film that states Atmos will state “Dolby Multichannel 2.0 PCM on the Sonos app. It doesn’t always happen, so I know my set-up is ok. Is this Netflix not showing the correct sound output?
Thanks in advance.
Set your TV to these settings:
HDMI Input Audio Format: Bitstream
Digital Sound Output: Pass Through
eARC Support: On
Log in to your Netflix account on a web browser. Under your account info, select your profile under Profile & Parental Controls. Under Playback Settings, select HIGH under “Data usage per screen”.
Hi, and thanks for the help.
Firstly, I was under the impression that pass through and auto gave the same result in regard to Atmos input? Also, I have it set to Bitstream and E arc support: On. I’ll most certainly try the Netflix account part though to see if that changes anything. As I said, it mostly shows as Atmos correctly on the Sonos app, it only happens sometimes.
Auto and Pass Through will not give you the same results. Stick with the Pass Through setting.
Ok, I wasn’t aware of that. I based my answer on previous threads on here where people asked similar questions for Atmos set-up, and people usually respond with “make sure it’s set to auto or pass through”. Thanks.
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