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I used to be able to listen to Spotify, Netflix, etc., on a single Sonos speaker and then connect to additional speakers with the Sonos App.  I would initiate the listening session with my iPhone 15, or a Macbook Air.  Once I selected other speakers, they would all play whatever was currently playing.  But since the last major downgrade to the Sonos App, whenever I select additional speakers via the Sonos App, the speakers go silent.  I can only select multiple speakers after selecting a music streaming service via the Sonos App.

The only work around that I found was to walk to each additional speaker and press the play button until the currently streaming service is heard.  

Is this Sonos App issue going to ever be resolved or is there some other solution?  I cannot see any Sonos groups available in Airplay from either an iPhone or a Macbook.  And the Sonos App only allows you to stream music to multiple speakers if the streaming service is initiated from the Sonos App.  And I can’t very well add Netflix or YouTube TV to the Sonos App as a service.

This does not seem to be a widespread issue. Do you follow this guide when grouping rooms? https://support.sonos.com/article/group-and-ungroup-rooms


@ntspgp3 

I also can‘t confirm that issue. I suppose there’s something wrong with airplay on the network if you can’t see some rooms via iOS or macOS airplay control center. Or are you talking about Sonos devices/rooms that do not support airplay themselves and just are grouped with an airplay ready device?

Airplay control center on e. g. iPhone only shows single airplay ready rooms,  not Sonos groups.

But however, I suggest to restart your router and then also your Sonos devices and Apple devices. 
If all your rooms are airplay ready I suggest to start airplay via apple device for all of them instead of grouping via Sonos app. If you want to play the airplay stream on older Sonos devices/rooms not supporting airplay themselves you have to use Sonos app and better do grouping AFTER airplay stream has started. 
If all of that doesn’t help, try grouping just two rooms… if that works there probably will be a limitation in network quality on your network as airplay causes much data traffic. 


Hi ​@ntspgp3 

Welcome to the Sonos Community!

Sorry to hear of this issue you are having with grouping AirPlay to other speakers.

Currently, most grouping issue are caused by firmware mismatches across speakers, though I can see that your speakers are all on the same firmware.

If this issue has been resolved since you last checked for updates, great. If you still see this issue, however, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

That the speakers will join in when you hold Play does indicate that the issue may lie with the app, however - please try rebooting the device that the app is running on, and resetting the app (User Icon » App Preferences » Reset App » Reset) first. Please opt to connect to an existing system after the reset.

I hope this helps.


Hello Corry,

Well, resetting the App on my IPhone worked magic.  Spotify, Prime Video and Netflix Issues are now capable of streaming to multiple speakers. I would note that using multiple speakers for Netflix appears to require setting from the iPhone rather than via Netflix.  I will have to try this from my MacBook Air as well. But based on the results from my iPhone, this simple task of resetting the Sonos App, resolved the issue. I had no idea that option was there. I would have thought closing the app and/or rebooting the iPhone would have sufficed.  I had also tried rebooting the router earlier, but that did nothing.  

Resetting the Sonos app is the resolution.

Thank you very much!

 


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