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Contributor I
June 11, 2020
Answered

Where is the IR repeater on the Arc?

Just got the Arc, loving it, but wondering if I need to change the physical setup as it does block the TVs IR receiver. 

In the app I have enabled the IR repeater, but it doesn't seem to work.

The TV receiver is on the far left, where is the IR repeater on the arc? Is there anything I can try?

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Ryan S
Ryan SAnswer
Retired Sonos Staff
June 18, 2020

Hi everyone, there are IR repeaters on both sides of the area where the cables are plugged in on the middle (called the cable cove), designed to broadcast the signal out to both sides of the bar from the back. As long as the IR receiver of the TV isn’t hanging over the back of the bar, it should be able to see the signals.

If you’re having trouble, maybe you need to just pull the Arc forward a bit. But if that’s still not working, you may want to give our support team a call to investigate further.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

41 replies

Lyricist I
December 24, 2020

What IR repeater are you guys buying on Amazon?