Volume from TV on Playbar is low

Also on the TV I have the following options PCM, Dolby Ditigal (shaded out), DTS (shaded out) and DTS Neo 2.5 

It's pretty annoying! 

Seem to have it working a bit better now. 

Is it just me or are the Play1s pretty much useless as part of it? I don't hear them unless I'm right on top of them. 

I don't know why your v volume is low, but I can help you on your play 1'issues. Go into room settings, select your playbar room and go into surround speakers settings. Sonos defaults them to ambient, change them to full and up the volume to about three quarters . That should make them sound much better

Reset your playbar and go through the setup again. During setup the playbar should calibrate for your TV output. 

The ambient/full option only applies for "Music Playback" and shouldn't change the sound from TV/surround that is feeding your Playbar.

Just adding to the advice, have a look at this FAQ. Let us know how its going.

I think the problem is partly to do with the sound being broadcast by sky. When I play from Netflix in dolby it's fine. When I play from Sky the sounds isn't to the same standard. 

I think the problem is partly to do with the sound being broadcast by sky. When I play from Netflix in dolby it's fine. When I play from Sky the sounds isn't to the same standard. 
I think you might be on to something here. Can you try any other sources (just to make sure)? Thanks

I think the problem is partly to do with the sound being broadcast by sky. When I play from Netflix in dolby it's fine. When I play from Sky the sounds isn't to the same standard. 
I have the same problem. The TV can output in "Multi channel" or in "Stereo" mode.

1. Volume in "Stereo" mode is fine, almost the same level as when streaming music.
2. Volume in "multi channel" mode is most times low (30% of music volume).
Further investigation shows me that output signal when this happens is Dolby 2.0 (according to sonos status of the playbar).
When using the xbox360 though, The output from the tv is dolby 5.1. In that case the volume is fine, almost the same level as music streaming.

Seem to me there is a problem with handling the Dolby 2.0 signal. 

Toggling the tv between "stereo" and "multi channel" each time, so volume is ok is a bit annoying.
I hope this issue can be fixed in a future software update.

Set-up:
1 playbar, 1 play:1's
Philips TV 6000 series.

Is there an update to this issue? I have the same problem on my Playbar connected to a Panasonic Viera TV using Sky.

Pleased I found this blog ! I just installed the Playbar ( with sub and 2 play1) , I programmed my tv to have direct audio out of the optical, and I immediately noticed that the max volume from the TV source ( samsung UHD 55 8500) is significantly lower that the volume I can have from the same playbar streaming Deezer.

I connected plybar to the Sky satellite box ( I am in Italy), same issue , low maximum volume. To add comparisons, I currently also have a Bose lifestyle connected to the same TV / satellite box and to a Sonos Connect .

So , that is an interesting comparison.

Bose directly connected to the TV or to the satellite Box (RCA cables) , very loud
Bose connected to sonos connect in Deezer music streaming , very loud
Bose connected to sonos connect and the connect been grouped with the playbar ( so receiving TV/satellite signals from Sonos system), much lower volume.

To give numbers, to achieve approx the same sound level ( Bose has volume level on its screen) , I use 45% with RCA direct connection to TV or to the sonos Connect in music streaming , but I have to rise to 75% when connected through Sonos Connect and the TV/satellite .

Sonos, wouldn't it be possible to upgrade the playbar software tohave an option to pre-amplify the input from optical TVs when it is low ?? Thanks

Thanks !!