Contributor I

Answered

volume adjustment slow

39 replies
9701 views

Just Got A playbar to my 2017 lg oled and using my magic Remote the volume adjustment feels kind A slow..
Can i speed the adjustment up somehow?

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AirgetlamAnswer

If I recall correctly, and I've not paid particular attention to it, you have to update the harmony specifically. Usually, it happens when you do a "sync" between the remote and puck. I believe at that point it checks the firmware version, and downloads and installs a new one. That being said, I've seen it require a connection to my PC via USB at times, too. So I'm really unclear as to how Harmony handles it....but I'm pretty sure that you have to initiate it, it doesn't normally happen in the background (like Amazon's Alexa devices do).

Bruce

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mjcarrjr

Lyricist I

Just chiming in here -- brand new Playbar with Harmony Elite -- Sony XBR-65X930E - exact same problem with the Playbar being slow to respond to volume commands from the Harmony -- Mute function works almost immediately.

R

RainbowShooter

Contributor I

Harmony elite and playbar here - same issues as everyone else.

R

RSG99

Lyricist I

I'm having the exact same issue. I don't think the brand of TV, the model of TV, or any other Of your entertainment devices have any bearing on this. From what I can see, the latest firmware update to the Harmony Hub caused issues with the remote controlling the Sonos PlayBar volume over Wi-Fi. It's hard to believe something like this gets out of their test lab and goes live with something as important as volume being unusable.

D

DaSilva

Lyricist I

The same here. I have an Samsung TV, TV Box from my TV vendor with Logitech Harmony remote and sonos soundbar, SUB and two Sonos:1. Sounds comming from the TV BOX to Sonos over SPDIF. Everything worked fine untill sonos last software update that came 2 weeks ago.

Y

Yorkie2000

Lyricist I

+1 Same issue for me.

C

Cgillispn

Lyricist I

Same issue here. Harmony ultimate with hub, Samsung tv. Hopefully the firmware fix comes soon. Harmony website acknowledges the issue and states its been since April 10 although this thread seems it happened much sooner. Do harmony firmware updates push and self install or do we need to watchfor the next release?

AirgetlamAnswer

If I recall correctly, and I've not paid particular attention to it, you have to update the harmony specifically. Usually, it happens when you do a "sync" between the remote and puck. I believe at that point it checks the firmware version, and downloads and installs a new one. That being said, I've seen it require a connection to my PC via USB at times, too. So I'm really unclear as to how Harmony handles it....but I'm pretty sure that you have to initiate it, it doesn't normally happen in the background (like Amazon's Alexa devices do).

Bruce

C

chrismlittle

Lyricist I

Same problem. Just bought my playbar and thought this was how Sonos was, but glad to see that I’m not alone. Wife is not going to be happy with my new $700 purchase. Please fix soon!

T

Trial_Master

Lyricist III

Same problem. Just bought my playbar and thought this was how Sonos was, but glad to see that I’m not alone. Wife is not going to be happy with my new $700 purchase. Please fix soon!

It’s a Harmony Remote firmware issue.

C

Corey114

Lyricist I

Same issue here, always worked fine until latest harmony firmware update.

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