volume adjustment slow

Latest firmware to the Lg OLEDS made my tv (B6V) and soundbar less responsive also..

This is one of those "I thought it was just me" topics. I've been a loyal Sonos fan since the first speaker came out, and adding the Playbase was the hoped-for pinnacle of my system. But the volume controls—using the LG OLED 65C7 magic remote—completely dampens the enjoyment, making for more annoyance than pleasure. I timed it: an average of 7 seconds to reduce the sound from loud actions scenes to a level sufficient to hear conversation.

Of course, using the Sonos app on iOS works perfectly, so I expect this is an LG issue (and I'm leaving a comparable comment there). But no one wants yet another remote.

Nonetheless, this should serve as a caution for those thinking of using both together, an awful pairing of two otherwise fantastic devices. I expect this also applies to the Playbar/LG combo, for what it's worth.

Same issue here, with Tivo Premier remote .... have to click volume button 4-8 times to change volume.
Does anybody know if getting how Sonos works with Logitech Harmony Elite remotes?

I've got two logitechs (both puck based, but the remotes are different), and it works perfectly.

The volume control is a major problem. It's just way too slow and I had take the drastic decision to remove my Playbar and stick with the internal LG speakers. It may be to do with the frequency of IR commands from the LG magic remote but it should still work faster. I've tried a few different manufacturers when setting up TV control on the Sonos side but doesn't make a difference. Not sure how we're going to get a solution to this one.

Hello there, fkmorgan. Thanks for posting and reaching out about this. Are you still having problems with this PLAYBAR and the magic remote? What kind of delay in volume control are you experiencing? Can you tell us a little more about your Home Theatre system? Is your TV connected to the PLAYBARdirectly via optical cable?

Thanks!

Just wanna throw in that I'm using a Logitech Harmony Home Hub connected via WiFi (not IR) and I'm experiencing the same slowness. It might be noteworthy that it's not just controlling the volume of the Room (Playbar + 2x Play:3s) but the entire group.

I think it sounds like your WiFi network is slow. I like to use sonosnet when comes to playbar system and get traffic into sonosnet and off of home WiFi.

Hello there, fkmorgan. Thanks for posting and reaching out about this. Are you still having problems with this PLAYBAR and the magic remote? What kind of delay in volume control are you experiencing? Can you tell us a little more about your Home Theatre system? Is your TV connected to the PLAYBARdirectly via optical cable?

Thanks!
Same problem here.
I am using an LG television (OLED55B7) with a Magic Remote and the Playbar in surround setup (5.1).

The delay I am expriencing is that when you want to change the volume, it takes a very long time (the remote seems to pulse volume up/down 1 time per 0,5sec). Short pressing or press-and-hold won't make a difference.

And also this way I cannot pair my Apple TV remote to control the Sonos volume, because it doesn't register the volume presses.

Hey there, Sean1989. Thanks for posting and welcome to the Community. Mind starting us off with submitting a diagnostic report and reply with the seven-digit confirmation number it gives at the end? We are currently tracking a sync problem with LG OLED TV's and PLAYBAR, and a diagnostic will help me to determine what is going on.

Thanks!