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Answered

Using Beam with HDMI-ARC and Infrared Remote (IR) sensor blocked for volume

  • July 6, 2018
  • 8 replies
  • 5644 views

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Hello, can the beam adjust volume using TV's IR remote if it is connected via HDMI-ARC? The Beam will cover my TV's IR sensor but I would like to connect it via HDMI. Will I be able to adjust volume through the Beam's IR sensor when the TV sensor is blocked?

Best answer by Keith N

Hey there, boris 1. Thanks for posting. If you are connecting the Beam to your TV via HDMI-ARC, your remote is paired with the Beam. This means that the Beam will act as the IR receiver for your TV, so no worries if your TV sensor is blocked! 😃
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8 replies

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  • Prodigy III
  • July 7, 2018
Not sure as it is very new. But you can try top mounting the Beam over the TV. Just get a VESA sound bar mount kit, and the sonos beam wall mount.

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  • Author
  • Trending Lyricist I
  • July 8, 2018
I think only an official answer from Sonos will do before this thing comes out and people start testing it.

Keith N
  • Sonos Staff
  • Answer
  • July 10, 2018
Hey there, boris 1. Thanks for posting. If you are connecting the Beam to your TV via HDMI-ARC, your remote is paired with the Beam. This means that the Beam will act as the IR receiver for your TV, so no worries if your TV sensor is blocked! 😃

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  • Author
  • Trending Lyricist I
  • July 10, 2018
Hey there, boris 1. Thanks for posting. If you are connecting the Beam to your TV via HDMI-ARC, your remote is paired with the Beam. This means that the Beam will act as the IR receiver for your TV, so no worries if your TV sensor is blocked! :D

Thanks very much for official answer! I've never used HDMI-ARC but I assume all the remote's functions are transmitted through the cable to the TV (even the ones that don't concern the Beam).

gallagpa
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  • Contributor I
  • July 16, 2018
Hey there, boris 1. Thanks for posting. If you are connecting the Beam to your TV via HDMI-ARC, your remote is paired with the Beam. This means that the Beam will act as the IR receiver for your TV, so no worries if your TV sensor is blocked! :D

Thanks for the answer here. However my beam is blocking my tv’s IR receiver and despite being connected via hdmi arc I don’t think the beam is passing through my tv remote IR signals. Anything I can do to check?

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  • Lyricist I
  • July 17, 2018
What kind of TV are you using? Some TV's like Panasonic require to enable the ARC function on the TV settings.

gallagpa
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  • Contributor I
  • July 17, 2018
Yes arc is enabled but the beam IR receiver isn’t doing anything back to the TV, not even volume

gallagpa
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  • Contributor I
  • July 19, 2018
I got the fix to this for volume only via @Hi-fi_lo-fi:

Go in via sonos app, settings>room settings>RoomName>TV>Remote control.

This got Beam IR to recognise remote control for volume changes.