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Using Beam with HDMI-ARC and Infrared Remote (IR) sensor blocked for volume

  • 6 July 2018
  • 8 replies
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Hello, can the beam adjust volume using TV's IR remote if it is connected via HDMI-ARC? The Beam will cover my TV's IR sensor but I would like to connect it via HDMI. Will I be able to adjust volume through the Beam's IR sensor when the TV sensor is blocked?
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Best answer by Keith N 10 July 2018, 19:15

Hey there, boris 1. Thanks for posting. If you are connecting the Beam to your TV via HDMI-ARC, your remote is paired with the Beam. This means that the Beam will act as the IR receiver for your TV, so no worries if your TV sensor is blocked! 😃
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8 replies

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Not sure as it is very new. But you can try top mounting the Beam over the TV. Just get a VESA sound bar mount kit, and the sonos beam wall mount.
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I think only an official answer from Sonos will do before this thing comes out and people start testing it.
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Hey there, boris 1. Thanks for posting. If you are connecting the Beam to your TV via HDMI-ARC, your remote is paired with the Beam. This means that the Beam will act as the IR receiver for your TV, so no worries if your TV sensor is blocked! 😃
Userlevel 1
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Hey there, boris 1. Thanks for posting. If you are connecting the Beam to your TV via HDMI-ARC, your remote is paired with the Beam. This means that the Beam will act as the IR receiver for your TV, so no worries if your TV sensor is blocked! :D

Thanks very much for official answer! I've never used HDMI-ARC but I assume all the remote's functions are transmitted through the cable to the TV (even the ones that don't concern the Beam).
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Hey there, boris 1. Thanks for posting. If you are connecting the Beam to your TV via HDMI-ARC, your remote is paired with the Beam. This means that the Beam will act as the IR receiver for your TV, so no worries if your TV sensor is blocked! :D

Thanks for the answer here. However my beam is blocking my tv’s IR receiver and despite being connected via hdmi arc I don’t think the beam is passing through my tv remote IR signals. Anything I can do to check?
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What kind of TV are you using? Some TV's like Panasonic require to enable the ARC function on the TV settings.
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Yes arc is enabled but the beam IR receiver isn’t doing anything back to the TV, not even volume
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I got the fix to this for volume only via @Hi-fi_lo-fi:

Go in via sonos app, settings>room settings>RoomName>TV>Remote control.

This got Beam IR to recognise remote control for volume changes.