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boris 1
Trending Lyricist I
July 6, 2018
Answered

Using Beam with HDMI-ARC and Infrared Remote (IR) sensor blocked for volume

Hello, can the beam adjust volume using TV's IR remote if it is connected via HDMI-ARC? The Beam will cover my TV's IR sensor but I would like to connect it via HDMI. Will I be able to adjust volume through the Beam's IR sensor when the TV sensor is blocked?
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Keith N
Keith NAnswer
Sonos Staff
July 10, 2018
Hey there, boris 1. Thanks for posting. If you are connecting the Beam to your TV via HDMI-ARC, your remote is paired with the Beam. This means that the Beam will act as the IR receiver for your TV, so no worries if your TV sensor is blocked! 😃
Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
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8 replies

shoturtle
Prodigy III
July 7, 2018
Not sure as it is very new. But you can try top mounting the Beam over the TV. Just get a VESA sound bar mount kit, and the sonos beam wall mount.
boris 1Author
Trending Lyricist I
July 8, 2018
I think only an official answer from Sonos will do before this thing comes out and people start testing it.
Keith N
Keith NAnswer
Sonos Staff
July 10, 2018
Hey there, boris 1. Thanks for posting. If you are connecting the Beam to your TV via HDMI-ARC, your remote is paired with the Beam. This means that the Beam will act as the IR receiver for your TV, so no worries if your TV sensor is blocked! 😃
Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
    boris 1Author
    Trending Lyricist I
    July 10, 2018
    Hey there, boris 1. Thanks for posting. If you are connecting the Beam to your TV via HDMI-ARC, your remote is paired with the Beam. This means that the Beam will act as the IR receiver for your TV, so no worries if your TV sensor is blocked! :D

    Thanks very much for official answer! I've never used HDMI-ARC but I assume all the remote's functions are transmitted through the cable to the TV (even the ones that don't concern the Beam).
      gallagpa
      gallagpa
      Contributor I
      July 16, 2018
      Hey there, boris 1. Thanks for posting. If you are connecting the Beam to your TV via HDMI-ARC, your remote is paired with the Beam. This means that the Beam will act as the IR receiver for your TV, so no worries if your TV sensor is blocked! :D

      Thanks for the answer here. However my beam is blocking my tv’s IR receiver and despite being connected via hdmi arc I don’t think the beam is passing through my tv remote IR signals. Anything I can do to check?
      GuntherS
      Lyricist I
      July 17, 2018
      What kind of TV are you using? Some TV's like Panasonic require to enable the ARC function on the TV settings.
      gallagpa
      gallagpa
      Contributor I
      July 17, 2018
      Yes arc is enabled but the beam IR receiver isn’t doing anything back to the TV, not even volume
      gallagpa
      gallagpa
      Contributor I
      July 19, 2018
      I got the fix to this for volume only via @Hi-fi_lo-fi:

      Go in via sonos app, settings>room settings>RoomName>TV>Remote control.

      This got Beam IR to recognise remote control for volume changes.
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