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Updates 12/10/2024 Still No TrueCinema


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  • Headliner I
  • 268 replies

Another complete round of hardware and software updates today. Including Ace update. At least everything updated on the first pass and EQ settings were not auto-reset, so maybe Sonos deserves a little credit.

Unfortunately this update still does not reflect deployment of TrueCinema on the Ace. And I see no changes to the UI on iOS. 

Maybe there's something for others and Android users....

 

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25 replies

jgatie
  • 27691 replies
  • December 10, 2024

You are literally the only poster here complaining about a lack of True Cinema.  I’m not sure that does your case much good. 


jgatie
  • 27691 replies
  • December 10, 2024

My apologies to the OP.  It appears there are now two posters complaining about a lack of True Cinema.  


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  • Author
  • Headliner I
  • 268 replies
  • December 10, 2024
jgatie wrote:

My apologies to the OP.  It appears there are now two posters complaining about a lack of True Cinema.  

What's your point?

 

Moderator Note: Modified in accordance with the Community Code of Conduct


Forum|alt.badge.img+10
  • Author
  • Headliner I
  • 268 replies
  • December 10, 2024
jgatie wrote:

You are literally the only poster here complaining about a lack of True Cinema.  I’m not sure that does your case much good. 

You're right. This is the only place in the entire interweb that anyone discusses Sonos.


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  • Collaborator II
  • 111 replies
  • December 10, 2024
jgatie wrote:

You are literally the only poster here complaining about a lack of True Cinema.  I’m not sure that does your case much good. 

There’s no case to be made. Sonos promised this feature but hasn’t delivered.


jgatie
  • 27691 replies
  • December 10, 2024
GC3 wrote:

What's your point?

 

Moderator Note: Modified in accordance with the Community Code of Conduct

 

My point is the that number of posters complaining about this missing feature is infinitesimally small compared to those complaining about other issues that should probably be higher on Sonos’ “to do” list. 

I thought I was quite clear on that point, but I guess I was not.  


Forum|alt.badge.img+10
  • Author
  • Headliner I
  • 268 replies
  • December 10, 2024
jgatie wrote:
GC3 wrote:

What's your point?

 

Moderator Note: Modified in accordance with the Community Code of Conduct

 

My point is the that number of posters complaining about this missing feature is infinitesimally small compared to those complaining about other issues that should probably be higher on Sonos’ “to do” list. 

I thought I was quite clear on that point, but I guess I was not.  

Your point is it doesn't matter to you, so ipso facto it's unimportant to the entire community.

The real point is that Ace hasn't sold anywhere close to what Sonos projected and future production cut significantly, so their abandoning promised product improvements isn't much of a stretch.


jgatie
  • 27691 replies
  • December 11, 2024
GC3 wrote:

Your point is it doesn't matter to you, so ipso facto it's unimportant to the entire community.

The real point is that Ace hasn't sold anywhere close to what Sonos projected and future production cut significantly, so their abandoning promised product improvements isn't much of a stretch.

 

Not what I said at all, so please don’t put words in my mouth.  I’m saying it apparently isn’t important to many in the community, because the number of complaints about this issue are dwarfed by the complaints about countless other issues.  So unless you go on a gigantic sock puppet campaign, I’m afraid my analysis stands. 

And by the way, as an Ace owner, it is important to me.  I’m just willing to be patient due to the other far more pressing problems Sonos seems to have at this time.


  • Lyricist III
  • 5 replies
  • December 18, 2024

I’ll avoid the back and forth here on how important the feature is to users and Sonos with this simple statement: Sonos promised Ace purchasers with TrueCinema. Now, 6 months later, at the very least an update on the status would be expected and a very minimal ask. 

So SONOS IF YOU ARE LISTENING - just give us an honest update on when/if TrueCinema is coming out. The least you can do given all of us early adopters of your Headphone. We could’ve easily waited to buy the headphones, but we trusted you and believed in your new product and what you promised it can do. 

Just a simple update. 


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  • Author
  • Headliner I
  • 268 replies
  • December 18, 2024

I've chatted with Sonos support, and in a separate post with a response by Sonos, they confirm it's still being worked on, but don't provide a new target date. 

One hopes they're getting close but personally I won't be surprised if it permanently hits the dustbin of unkept marketing promises.


  • Lyricist III
  • 5 replies
  • December 18, 2024

Really appreciate you taking the time to write me back. I hope you’re wrong, suspect you might be right.


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  • Enthusiast II
  • 143 replies
  • December 21, 2024

Who is the voucher that thinks because Truecinema isn't important to him, it shouldn't be for anyone else? Sounds like a real narcissistic clown


jgatie
  • 27691 replies
  • December 21, 2024
Missionsparta wrote:

Who is the voucher that thinks because Truecinema isn't important to him, it shouldn't be for anyone else? Sounds like a real narcissistic clown

 

Nobody said anything of the sort.  As was said earlier in the thread, do not put words in other people’s mouths.


Forum|alt.badge.img+7
  • Enthusiast II
  • 143 replies
  • December 21, 2024
jgatie wrote:
Missionsparta wrote:

Who is the voucher that thinks because Truecinema isn't important to him, it shouldn't be for anyone else? Sounds like a real narcissistic clown

 

Nobody said anything of the sort.  As was said earlier in the thread, do not put words in other people’s mouths.

As was said earlier in this thread, "you are literally the only poster complaining" referencing the dropping of the ball on Truecinema. Which is a complete lie, and as a result really don't care what you have tobsay after being caught in a lie. Take your story walking.


jgatie
  • 27691 replies
  • December 21, 2024
Missionsparta wrote:

As was said earlier in this thread, "you are literally the only poster complaining" referencing the dropping of the ball on Truecinema. Which is a complete lie, and as a result really don't care what you have tobsay after being caught in a lie. Take your story walking.

 

At the time of his posting, he was the only one complaining in this or the other thread.  And as soon as someone else posted, I corrected myself.


jgatie
  • 27691 replies
  • December 21, 2024

.


  • Lyricist I
  • 1 reply
  • January 24, 2025

I echo the disappointment regarding the silence surrounding True Cinema.  If I remember correctly it seemed to be a big selling factor at launch of the Ace.  I was aware when I ordered mine that it was ‘coming soon’ and I almost held off until it was launched.  

I mainly use the Ace for watching movies when my family are in bed and hoped it would make a good job of replicating my arc, sub and era 300 setup.  Overall I would say it does a produce a good experience for movies but could be far more ‘spacious’ and doesn't compare to my arc setup.

Unless I’m missing something I can't see any mention of True Cinema when viewing the Ace on the Sonos site anymore.

I fear it has been scraped and those of us that did consider it a factor in our purchase will continue to be short changed by Sonos.

 


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  • Author
  • Headliner I
  • 268 replies
  • January 24, 2025

Nothing would surprise me at this point.


Stanley_4
  • Lead Maestro
  • 11223 replies
  • January 24, 2025

How about a small mouse with a cold nose in your left earcup?


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  • Author
  • Headliner I
  • 268 replies
  • January 25, 2025
Stanley_4 wrote:

How about a small mouse with a cold nose in your left earcup?

We can call it TrueCinema and move on...


Forum|alt.badge.img+10
  • Author
  • Headliner I
  • 268 replies
  • January 25, 2025
SmokieMike wrote:

I echo the disappointment regarding the silence surrounding True Cinema.  If I remember correctly it seemed to be a big selling factor at launch of the Ace.  I was aware when I ordered mine that it was ‘coming soon’ and I almost held off until it was launched.  

I mainly use the Ace for watching movies when my family are in bed and hoped it would make a good job of replicating my arc, sub and era 300 setup.  Overall I would say it does a produce a good experience for movies but could be far more ‘spacious’ and doesn't compare to my arc setup.

Unless I’m missing something I can't see any mention of True Cinema when viewing the Ace on the Sonos site anymore.

I fear it has been scraped and those of us that did consider it a factor in our purchase will continue to be short changed by Sonos.

 

There's a library of recorded Live video sessions. Here's a link to the Ace-focused video from June 2024. A relatively detailed discussion of TrueCinema starts around 14 minutes. I was messaged in December from a forum monitor quasi Sonos rep that they're still working on it, but I don't have much hope.

https://www.sonos.com/en-us/sonos-live?autoplayLiveShopping=GYLvVHIA2HRkcCjwG9Ec&shareLiveShopping=11d8cf92-45c6-4031-ac7d-e4777f162de8#liveshopping-GYLvVHIA2HRkcCjwG9Ec

 


Airgetlam
  • 42588 replies
  • January 25, 2025

What is a ‘forum monitor quasi Sonos rep’?


Forum|alt.badge.img+7
  • Enthusiast II
  • 143 replies
  • January 28, 2025

Hello?!?!? Where is this feature younsold this device on? How about issuing full refunds because these things will be sscond gen by the time you get these to where you saod they'd be.


Forum|alt.badge.img+10
  • Author
  • Headliner I
  • 268 replies
  • January 28, 2025
Airgetlam wrote:

What is a ‘forum monitor quasi Sonos rep’?

One of the forum monitors?


Stanley_4
  • Lead Maestro
  • 11223 replies
  • January 29, 2025

Only Sonos folks here are clearly identified in their user information. 

Where they are varies, you might check their profile data to see if that is shown.

If you mean why haven't they responded to you, possibly they have nothing new to say.


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