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Evening all , me again šŸ¤¦šŸ»ā€ā™‚ļø !! After hours of issues today that started with one surround speaker not connected and couldn't connect it back online I have finally sussed the issue ! Its took hours to get the speaker to connect again !Ā 

My Amazon box is connected via ethernet and has been like that for years .

I got the Sonos and set it all up only watched sky tv

Today I tried the Amazon box , buffering all the time plus couldn't connect speaker .

I've disconnected the ethernet cable ( now on WiFi ) and now no buffering !Ā 

Speaker has connected straight away too !!!Ā 

So now I have full surround I plugged ethernet back in the fire box , buffering loads !!Ā 

Turned off Sonos system, fire box is fine on ethernetĀ !!Ā 

turn Sonos on and buffering !!Ā 

now I have fire TV box on WiFi , surrounds connected easily and working , hopefully I won't come down in the morning to one speaker disconnected !Ā 

thanksĀ 

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Hi @Edgie70,

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That sounds odd. My guess is that thereā€™s some kind of network conflict when both devices are wired, causing the buffering and disconnection issues. If the wireless connection is working fine for you, then I donā€™t see a reason to change thatĀ :slight_smile:

Let me know whether things continue to remain connected, or if the issues return.

HiĀ @Edgie70,

Ā 

That sounds odd. My guess is that thereā€™s some kind of network conflict when both devices are wired, causing the buffering and disconnection issues. If the wireless connection is working fine for you, then I donā€™t see a reason to change thatĀ :slight_smile:

Let me know whether things continue to remain connected, or if the issues return.

Thanks for your reply ,

Came down this morning and system all still connected up which I'm obviously happy about , tried Amazon box , works fine when not on ethernet .

I'm going to reconnect the ethernet tonight and see if I get buffering again .

Only issue I did have this morning was when I turned on CEC in the TV the Sonos didn't play sound straight away as it has done , I had to go in TV sound output and select hdmi , that might be just a CEC glitch on the TV , I turned off CEC then back on and it worked fine .

Hi all , quick update on my Amazon box buffering now I've got the Sonos system , as before ...... Amazon box connected via ethernet and buffers BUT it's fine on WiFi ,Ā  been on to technical and they say my router has a something called " QoS " quality of service and it prioritises higher bandwidth equipment , like the 3 Sonos , hence that even though Amazon was connected via ethernet the higher bandwidth equipment was taking more power ( pardon the lack of technical terms )Ā 

Thanks again , DaveĀ 

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