Skip to main content
cadd
Contributor I
October 25, 2015

Sonos Playbar sound issue? Dialogues in movies/shows are not easy to understand fully.

When my wife and I are watching TV, we are noticing that we are having some difficulty fully understanding what the people in the show are saying. It's as if it's not fully clear or as my wife would describe it, it's a volume issue where the dialogue is being overwhelmed by other sounds perhaps.

It's gotten to the point that we need to turn on sub-titles at times. We don't notice this issue with other TV's/watching TV on a computer, so I think this is isolated to the Sonos playbar.

Also, I've noticed when watching movies that the sound fluctuates a lot, in which in an entire movie I have to hold the remote to adjust the sound up and down. It's like the explosion scenes are way too loud but the speaking scenes are not loud enough so we turn it up to try to hear what they are saying and then something loud happens and it's somewhat jarring to us when we are watching the show.

Is this an acoustics issue? Calibration issue?

We have 1 Playbar, 2 Play 1's as surrounds, the Playbar is wall mounted right beneath our Samsung 55" LED Smart TV.
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    91 replies

    Show previous replies
    JayRych
    Lyricist III
    February 27, 2019
    I had this issue as well. But I did this:
    1st - I turned on night mode and the dialog mode.
    2nd - I ran the speaker calibration for distance of the surround sound speakers.
    3rd - I ran the True Play program (this helped tremedously and I recommend you do it to all of your Sonos speakers thru out the house), this is how Sonos lets you calibrate for the size and shape of the room ceilings and compensation of objects that are in "the way" of the sound being transmitted.

    Once all of those are completed i put on an Avengers movie with the rears turned down. During an action sequence i slowly turned the rears up till i could hear stuff in the back. Now its fine. But this is all dependent on the user and how loud you like your movies and the rear speakers. I do find I have to turn the rears down in the begining of a movie and slowly turn them up till I hear them. This is because it depends on what you are watching and where your source is coming from. I find Netflix always needs an adjustment in the begining of the movie...hulu I dont really adjust. Amazon depends on the movie too.
    Translate
    Terms & ConditionsAccessibility statement