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Leigh_4
Avid Contributor III
May 26, 2021

Sonos Arc & DTS via PCM on Panasonic UB9000....

  • May 26, 2021
  • 87 replies
  • 4326 views

I have had a Sonos Arc for around 2 weeks now & its not fully setup for surround sound (I'm still waiting for my One SL's to be shipped) I knew the issues with the Arc & its incompatibility with DTS, however I came across this article which states that if I turn DTS/DTS-HD to PCM on my Panasonic UB9000, my eARC TV will be able to convert DTS/DTS-HD audio to Dolby Digital 5.1. Am I reading this correctly & has anyone tried this?

 

​DTS via PCM?​​​

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GuitarSuperstar
Lead Maestro
May 28, 2021

If you are currently getting the audio you want out of the Sky Q, then all you need is the Arcana and cables. The Sky Q will remain connected to HDMI 1, the Arcana will be connected to HDMI 3, and the Arc and Panasonic will be connected directly to the Arcana.

Just purchased one, with a few more HDMI cables….

 

Just to be clear, do I plug the HDMI VIDEO OUT into the Arcana or the HDMI AUDIO OUT?


Panasonic HDMI VIDEO OUT to Arcana HDMI IN

Sonos Arc to Arcana eARC OUT

TV HDMI 3 eARC to Arcana HDMI OUT

"Receive with simplicity everything that happens to you." - Rashi
    Leigh_4Author
    Avid Contributor III
    May 28, 2021

    If you are currently getting the audio you want out of the Sky Q, then all you need is the Arcana and cables. The Sky Q will remain connected to HDMI 1, the Arcana will be connected to HDMI 3, and the Arc and Panasonic will be connected directly to the Arcana.

    Just purchased one, with a few more HDMI cables….

     

    Just to be clear, do I plug the HDMI VIDEO OUT into the Arcana or the HDMI AUDIO OUT?


    Panasonic HDMI VIDEO OUT to Arcana HDMI IN

    Sonos Arc to Arcana eARC OUT

    TV HDMI 3 eARC to Arcana HDMI OUT

    As always, thanks buddy….

    Leigh_4Author
    Avid Contributor III
    May 31, 2021

    I have been experiencing the odd sound dropout on the Arc & from looking around this is a known issue with the Arc…. I have read that the Arcana solves this issue too, is this correct?

    GuitarSuperstar
    Lead Maestro
    May 31, 2021

    Have you always experienced the audio dropouts with the Arc or did it just start happening recently? Does it happen from all sources?

    "Receive with simplicity everything that happens to you." - Rashi
    Leigh_4Author
    Avid Contributor III
    May 31, 2021

    Have you always experienced the audio dropouts with the Arc or did it just start happening recently? Does it happen from all sources?

    My Daughter noticed it first & I struggled to hear it, but it was quite prevalent in a movie I watched on Netflix….

     

    I sent a diagnostic to Sonos & they said there was an error on Sonos Arc connection between TV and Arc?

     

    Ive checked all the cables & all seems fine, plus all the cables are brand new?

    GuitarSuperstar
    Lead Maestro
    May 31, 2021

    Samsung TVs are known to have issues with the Arc. There are a few threads of other Samsung users with similar problems. I don’t know if there is a solution, and I don’t think the Arcana will fix it since it seems to be more of a Samsung problem.

    All I can say is be sure your TV’s firmware is up to date.

    "Receive with simplicity everything that happens to you." - Rashi
    Leigh_4Author
    Avid Contributor III
    May 31, 2021

    Samsung TVs are known to have issues with the Arc. There are a few threads of other Samsung users with similar problems. I don’t know if there is a solution, and I don’t think the Arcana will fix it since it seems to be more of a Samsung problem.

    All I can say is be sure your TV’s firmware is up to date.

    Ok, thanks again buddy….

     

    I’ll keep my eye on it & contact Samsung again….👍

    Leigh_4Author
    Avid Contributor III
    June 3, 2021

    I have been on a chat with HD Fury in regards to the setup with the Arcana & they seemed to insinuate that I will need a HDMI switcher….

     

    I’m not sure if you would know this & apologies if I word this incorrectly, but currently Sky Q is playing all Dolby content perfectly, so if I connect my gear as you have kindly shown me, (Panasonic HDMI VIDEO OUT to Arcana HDMI IN, Sonos Arc to Arcana eARC OUT, TV HDMI 3 eARC to Arcana HDMI OUT)

    what sound would the Sky Q box output, when a Dolby Atmos soundtrack is playing on a movie/TV program?

     

     

    GuitarSuperstar
    Lead Maestro
    June 3, 2021

    If the Sky Q box is currently playing the audio you want, you can just leave the Sky Q as it is and just connect the Panasonic UHD player directly to the Arcana. If you want to connect both the Sky Q and Panasonic to the Arcana, you need an HDMI switch.

    Do the people on the HDFury boards know that your TV is equipped with eARC?

    "Receive with simplicity everything that happens to you." - Rashi
    Leigh_4Author
    Avid Contributor III
    June 3, 2021

    If the Sky Q box is currently playing the audio you want, you can just leave the Sky Q as it is and just connect the Panasonic UHD player directly to the Arcana. If you want to connect both the Sky Q and Panasonic to the Arcana, you need an HDMI switch.

    Do the people on the HDFury boards know that your TV is equipped with eARC?

    That is what I thought.?

     

    Sky Q is playing any Atmos film, in Atmos & all other films/TV shows in Dolby Digital….

     

    I told them that my TV is eARC, but they simply said that either Atmos will come through as normal, or no sound will come through??

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