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Avid Contributor III
May 26, 2021

Sonos Arc & DTS via PCM on Panasonic UB9000....

  • May 26, 2021
  • 87 replies
  • 4326 views

I have had a Sonos Arc for around 2 weeks now & its not fully setup for surround sound (I'm still waiting for my One SL's to be shipped) I knew the issues with the Arc & its incompatibility with DTS, however I came across this article which states that if I turn DTS/DTS-HD to PCM on my Panasonic UB9000, my eARC TV will be able to convert DTS/DTS-HD audio to Dolby Digital 5.1. Am I reading this correctly & has anyone tried this?

 

​DTS via PCM?​​​

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87 replies

Lead Maestro
June 3, 2021

When does your Arcana arrive?

I would keep the Sky Q connected to the TV and connect the Panasonic to the Arcana and test it. If the people on the HDFury boards are correct (I don’t think they are) and the Sky Q box doesn’t work, you can add an HDMI switch.

"Receive with simplicity everything that happens to you." - Rashi
Leigh_4Author
Avid Contributor III
June 3, 2021

When does your Arcana arrive?

I would keep the Sky Q connected to the TV and connect the Panasonic to the Arcana and test it. If the people on the HDFury boards are correct (I don’t think they are) and the Sky Q box doesn’t work, you can add an HDMI switch.

Hopefully it will be here tomorrow?

 

I hope it works as you discussed, as that would be ideal for me & my setup….🤞

Leigh_4Author
Avid Contributor III
June 5, 2021

Received the Arcana & setup was quite simple….

 

It works a treat now with my Panasonic UHD player & multi channel sound is playing through the Arc when playing  DTS disc….👍👍

 

One small issue is that previously I could turn on the Sky Q & the TV would turn on automatically, now I have to turn the TV on first, then the Sky Q box, plus there is a small delay of sound, but I assume that is everything syncing via the Arcana??

 

I haven’t really looked or messed around with the settings, but I assume that this can be sorted via the settings menu?.

Lead Maestro
June 5, 2021

I’m glad the Arcana is working with your Panasonic player. Does the Sky Q still play Dolby Atmos audio?

Try unplugging the Sky Q, TV, Arc, and Arcana from power for about a minute to see if it fixes your issues. Are you using the new HDMI cables for all the connections?

I would also post the question on HDFury’s Discord page and see if they can help. There might be a setting on the Arcana that can be adjusted to fix the audio delay.

"Receive with simplicity everything that happens to you." - Rashi
Leigh_4Author
Avid Contributor III
June 5, 2021

I’m glad the Arcana is working with your Panasonic player. Does the Sky Q still play Dolby Atmos audio?

Try unplugging the Sky Q, TV, Arc, and Arcana from power for about a minute to see if it fixes your issues. Are you using the new HDMI cables for all the connections?

I would also post the question on HDFury’s Discord page and see if they can help. There might be a setting on the Arcana that can be adjusted to fix the audio delay.

Sky Q is still playing Dolby Atmos fine, as you said it would….👍


I unplugged everything & it’s still a bit flaky. I am using all brand new cables, so it shouldn’t be that?

 

Ill send the guy a message to see if there are some tweaks I can make….

 

The other thing I have noticed is that during an Ad break, the volume goes very high, where as the broadcast/programme is the ideal sound level….😩

Lead Maestro
June 5, 2021

You can turn on Night Sound (moon icon) in the Sonos app. I keep it on with normal TV viewing and turn it off when watching movies or listening to music. This setting lowers the dynamic range on the Arc so everything plays at about the same volume, including loud commercials.

"Receive with simplicity everything that happens to you." - Rashi
Leigh_4Author
Avid Contributor III
June 5, 2021

You can turn on Night Sound (moon icon) in the Sonos app. I keep it on with normal TV viewing and turn it off when watching movies or listening to music. This setting lowers the dynamic range on the Arc so everything plays at about the same volume, including loud commercials.

I’ll give that a try….

 

Ive emailed HDFury with my queries to see if they have any answers….

 

👍

Leigh_4Author
Avid Contributor III
June 7, 2021

I spoke with HD Fury again & they have said that a new update will sort out some of my issues.

 

They also told me to swap my HDMI cable that connects from the Arc to the Arcana, as my current cable is too high. They have advised me to use the Sonos supplied one.

 

I’m going to sort this out tonight & update the Arcana, hopefully most of the issues will be ironed out….

 

:fingers_crossed:

Leigh_4Author
Avid Contributor III
June 8, 2021

Updated the Arcana & changed the cables around, yet I still get the odd sound drop when watching Netflix via the Sky Q app….?

Leigh_4Author
Avid Contributor III
June 10, 2021

I’m glad the Arcana is working with your Panasonic player. Does the Sky Q still play Dolby Atmos audio?

Try unplugging the Sky Q, TV, Arc, and Arcana from power for about a minute to see if it fixes your issues. Are you using the new HDMI cables for all the connections?

I would also post the question on HDFury’s Discord page and see if they can help. There might be a setting on the Arcana that can be adjusted to fix the audio delay.

Hi there.

 

I was wondering if you would be able to help me (some more :grin: )

 

I have been in contact with HD Fury in regards to the sudden dropping of sound while watching either Sky Q or Netflix.

 

I had to send in photos of the display, so they could see what is causing the issue.

 

They have got back to me today & advised me that my HDMI cables cannot handle the bandwidth.

 

They have advised me to purchase this brand of cables.  Cables 

 

Forgive me for being naive, but these cables are quite cheap to the ones I have always used & I’m worried that I won’t receive the full audio/visual experience with my setup using these cables?

 

Can you explain as to why my current (decent spec) cables cannot handle the bandwidth??

 

Thanks.