Please add support for DTS for the Sonos Playbar.

Dear Sonos I have this great multi-room wireless music system. Its various components mean it does everything I want it to. Recently I splashed out and purchased a Playbar and Sub. They both seamlessly integrated into my system and the sound from using my music library is great. Then I played a DVD and again the sound was just fantastic. Ground shaking effects. Even when I watch the correct HD TV programs from my satellite receiver I get the same tremendous audio experience. But then I played a Blu-Ray disk. Silence. Nothing. I thought something was wrong so played around with the settings on my Blu-Ray Player. It turns out I can only get sound when using a Blu-Ray disk if the player outputs PCM 2 channel stereo, and my Sonos system clearly says Audio In:Stereo. And the audio experience is adversely affected by this. I no longer get the clear discrete sound channels and the quality suffers badly. Yes it sounds better than the speakers in my TV, but I cannot go much further than that. Is this problem due to a complete design oversight or is my Playbar faulty? Yours faithfully Sonos customer.
Hello Bernd - appreciate the feedback. But I was displaying a little sardonic humour in my posting. I know when I get Dolby Digital 2.0 or 5.1 or good old stereo from my playbar. Yes, the DVD is encoded with DD5.1 and on certain broadcast programs I can get DD2.0, or occasionally DD5.1. With that I am very happy with the sound. I also think the playbar + sub are great for music. I have the Connect and Connect:Amp should I want something more. My whole issue comes down to 1 thing. No DTS support.

Dear Sonos I have this great multi-room wireless music system. Its various components mean it does everything I want it to. Recently I splashed out and purchased a Playbar and Sub. They both seamlessly integrated into my system and the sound from using my music library is great. Then I played a DVD and again the sound was just fantastic. Ground shaking effects. Even when I watch the correct HD TV programs from my satellite receiver I get the same tremendous audio experience. But then I played a Blu-Ray disk. Silence. Nothing. I thought something was wrong so played around with the settings on my Blu-Ray Player. It turns out I can only get sound when using a Blu-Ray disk if the player outputs PCM 2 channel stereo, and my Sonos system clearly says Audio In:Stereo. And the audio experience is adversely affected by this. I no longer get the clear discrete sound channels and the quality suffers badly. Yes it sounds better than the speakers in my TV, but I cannot go much further than that. Is this problem due to a complete design oversight or is my Playbar faulty? Yours faithfully Sonos customer.
Hello Adam, you are absolutely right. The whole issue is missing DTS support on the PLAYBAR from Sonos. But as I learned from some Sonos 'support' mails, I also posted on this thread, Sonos is not giving any commitment to do the upgrade on time or in the near future or whenever. Neither they guarantee it's going to work on the existing hardware, just in case you keep the current PLAYBAR and stay patient until they maybe add DTS support to the PLAYBAR v2. From my point of view the only secure way to get a proper 5.1 system from Sonos is to return the current scrap and wait for full and hassle-free DTS support. I don’t trust their inaccurate marketing posts anymore.

So disappointed and frustrated - just received my Playbar and it's stunning except for one point
In most cases the whole issue is missing DTS Support on the PLAYBAR from Sonos. As I learned from some Sonos 'support' mails, I also posted on this thread, Sonos is not giving any commitment to do the DTS upgrade on time or in the near future or whenever. Neither they guarantee it's going to work on the existing hardware, just in case you keep the current PLAYBAR and stay patient until they maybe add DTS support to the PLAYBAR v2. From my point of view the only secure way to get a proper 5.1 system from Sonos is to return the current scrap and wait for full and hassle-free DTS support. I don’t trust their inaccurate marketing posts anymore. Make your own decisions, but take my advice for a real 5.1 experience into account: Miss the weak Sonos PLAYBAR and go for something real ! In case you already paid 2k for a faked 5.1, return the scrap instantly !

It's of course, for speaker in this price segment, not really an advantage to not support DTS. But is the hardware compliant with the DTS standard, or is it only a software integration?
In most cases the whole issue is missing DTS Support on the PLAYBAR from Sonos. As I learned from some Sonos 'support' mails, I also posted on this thread, Sonos is not giving any commitment to do the DTS upgrade on time or in the near future or whenever. Neither they guarantee it's going to work on the existing hardware, just in case you keep the current PLAYBAR and stay patient until they maybe add DTS support to the PLAYBAR v2. From my point of view the only secure way to get a proper 5.1 system from Sonos is to return the current scrap and wait for full and hassle-free DTS support. I don’t trust their inaccurate marketing posts anymore. Make your own decisions, but take my advice for a real 5.1 experience into account: Miss the weak Sonos PLAYBAR and go for something real ! In case you already paid 2k for a faked 5.1, return the scrap instantly !

I want DTS! Just realized that it seems that a lot of Blue Rays have DTS instead of dolby 5.1, whereas the DVD has dolby (e.g.: the Movie "walk the line", German sound). So should I really by the "older" DVD to have the good sound, although the Blue Ray contains much more material? By the way: My TV does not put out dolby 5.1, but 2.0. So I connected my PS3 directly with the playbar and it works. But the difference to the DTS issue is that it is fixable by the customer...
In most cases the whole issue is missing DTS Support on the PLAYBAR from Sonos. As I learned from some Sonos 'support' mails, I also posted on this thread, Sonos is not giving any commitment to do the DTS upgrade on time or in the near future or whenever. Neither they guarantee it's going to work on the existing hardware, just in case you keep the current PLAYBAR and stay patient until they maybe add DTS support to the PLAYBAR v2. From my point of view the only secure way to get a proper 5.1 system from Sonos is to return the current scrap and wait for full and hassle-free DTS support. I don’t trust their inaccurate marketing posts anymore. Make your own decisions, but take my advice for a real 5.1 experience into account: Miss the weak Sonos PLAYBAR and go for something real ! In case you already paid 2k for a faked 5.1, return the scrap instantly !

@Sonos - as DTS-support is already being considered, how long will this consideration process take? Any time-tag on that?
In most cases the whole issue is missing DTS Support on the PLAYBAR from Sonos. As I learned from some Sonos 'support' mails, I also posted on this thread, Sonos is not giving any commitment to do the DTS upgrade on time or in the near future or whenever. Neither they guarantee it's going to work on the existing hardware, just in case you keep the current PLAYBAR and stay patient until they maybe add DTS support to the PLAYBAR v2. From my point of view the only secure way to get a proper 5.1 system from Sonos is to return the current scrap and wait for full and hassle-free DTS support. I don’t trust their inaccurate marketing posts anymore. Make your own decisions, but take my advice for a real 5.1 experience into account: Miss the weak Sonos PLAYBAR and go for something real ! In case you already paid 2k for a faked 5.1, return the scrap instantly !

I just bought the playbar and realized it doesn't support DTS. This is so disappointing!! Please add support for DTS on the playbar in the next update.
In most cases the whole issue is missing DTS Support on the PLAYBAR from Sonos. As I learned from some Sonos 'support' mails, I also posted on this thread, Sonos is not giving any commitment to do the DTS upgrade on time or in the near future or whenever. Neither they guarantee it's going to work on the existing hardware, just in case you keep the current PLAYBAR and stay patient until they maybe add DTS support to the PLAYBAR v2. From my point of view the only secure way to get a proper 5.1 system from Sonos is to return the current scrap and wait for full and hassle-free DTS support. I don’t trust their inaccurate marketing posts anymore. Make your own decisions, but take my advice for a real 5.1 experience into account: Miss the weak Sonos PLAYBAR and go for something real ! In case you already paid 2k for a faked 5.1, return the scrap instantly !

I also have the playbar along with the sub and various other components in other rooms. The lack of DTS is indeed highly frustrating and should be pushed as an update asap to prevent people buying other solutions. Otherwise I'm very happy with it and would recommend it to others.
In most cases the whole issue is missing DTS Support on the PLAYBAR from Sonos. As I learned from some Sonos 'support' mails, I also posted on this thread, Sonos is not giving any commitment to do the DTS upgrade on time or in the near future or whenever. Neither they guarantee it's going to work on the existing hardware, just in case you keep the current PLAYBAR and stay patient until they maybe add DTS support to the PLAYBAR v2. From my point of view the only secure way to get a proper 5.1 system from Sonos is to return the current scrap and wait for full and hassle-free DTS support. I don’t trust their inaccurate marketing posts anymore. Make your own decisions, but take my advice for a real 5.1 experience into account: Miss the weak Sonos PLAYBAR and go for something real ! In case you already paid 2k for a faked 5.1, return the scrap instantly !

I just returned my playbar because of the inferior sound from my Blu Rays. I have two play:3's and a sub and would love to have a true 5.1 system. Please Sonos...
Congratulations ! Returning the scrap is the right thing to do.

Meh. I'm realizing how uncommon AV receivers that have optical out are. And as has been mentioned previously TV's, other then a very small handful, do not have the capability to output DTS. I think Sonos really bit themselves in the butt by not including at least 1 HDMI port on this thing. I have 30 days to really determine if I want to keep the Playbar.
In most cases the whole issue is missing DTS Support on the PLAYBAR from Sonos. As I learned from some Sonos 'support' mails, I also posted on this thread, Sonos is not giving any commitment to do the DTS upgrade on time or in the near future or whenever. Neither they guarantee it's going to work on the existing hardware, just in case you keep the current PLAYBAR and stay patient until they maybe add DTS support to the PLAYBAR v2. From my point of view the only secure way to get a proper 5.1 system from Sonos is to return the current scrap and wait for full and hassle-free DTS support. I don’t trust their inaccurate marketing posts anymore. Make your own decisions, but take my advice for a real 5.1 experience into account: Miss the weak Sonos PLAYBAR and go for something real ! In case you already paid 2k for a faked 5.1, return the scrap instantly !