Please add support for DTS for the Sonos Playbar.

Hi, PCM 2.0 is an awful workaround, miles from the real DD or DTS. I do not think, that Sonos that really know this bussiness, thinks indeed that this is a viable solution... I like the playbar, I used it a lot for listening music and I really hope that SONOS will indeed do something about DTS as my TV (and I suppose many TVs in the feature will) support DTS passthrough. What we know so far is that there is possible to upgrade the playbare only with software to support DTS. We also know that this idea is under consideration. What, I think, we all want to know is what is the progress of it. So, if SONOS is monitoring this thread please let us know how long did you come with the consideration... Give us some plans and we all are going to be happy. The playbar generates other bussiness for SONOS so it is important that the customers are given an explanation before the current spring wind grows to a summer storm. /Regards!
From my point of view the PLAYBAR launch is a real downturn for Sonos. Just for music Sonos is fine, but obviously they do not have any clue about audio in the real ‘home cinema’ world as you can easily recognize on the weak PLAYBAR functionality. In addition I’m really frustrated about the quick and dirty PCM 2.0 workaround offered as a ‘solution’ for the DTS support lack, leading into a faked 5.1 solution, far far away from a real 5.1 installation.

Hi, PCM 2.0 is an awful workaround, miles from the real DD or DTS. I do not think, that Sonos that really know this bussiness, thinks indeed that this is a viable solution... I like the playbar, I used it a lot for listening music and I really hope that SONOS will indeed do something about DTS as my TV (and I suppose many TVs in the feature will) support DTS passthrough. What we know so far is that there is possible to upgrade the playbare only with software to support DTS. We also know that this idea is under consideration. What, I think, we all want to know is what is the progress of it. So, if SONOS is monitoring this thread please let us know how long did you come with the consideration... Give us some plans and we all are going to be happy. The playbar generates other bussiness for SONOS so it is important that the customers are given an explanation before the current spring wind grows to a summer storm. /Regards!
I think it is important that the customers come here and show their dissapointment. SONOS is not an ordinary company and they will eventually understand that DTS is a really important feature for us, the customers, Arrogant companies hit the ground really fast as the diversity of of the products is very large. Personally I am confident, I just wish that this would go faster and SONOS kept us informed.

I have so many DVD / Blueray I can't watch because DTS is not supported. Such an expensive speaker. Come on and add this feature pretty soon.

Sonos is a corporation, they are driven by money and shareholder return...they wont do anything until you return the products and dont buy their products...only when they losing market and customers they step up to the mark... Customers service is a nice cosy buzzword ...I found most manufacturers don't give a sh*t after you bought the product...I found you get better customers service from the retails guys not the manufacturer. Look at Apple how arrogant they are until Samsung start taking their market share....

I thinking of buying a sonos playbar but the only thing is setting me back is the sonos playbar doesn't have the DTS decodering and i won't to know before i buy a sonos playbar will i have to replace this sonos playbar and if so i would have wasted 6 hundred pounds or will this sonos playbar be able to decode DTS after the firmware update when sonos decede to do the update i would like to know before i go out to buy this sonos playbar.

I thinking of buying a sonos playbar but the only thing is setting me back is the sonos playbar doesn't have the DTS decodering and i won't to know before i buy a sonos playbar will i have to replace this sonos playbar and if so i would have wasted 6 hundred pounds or will this sonos playbar be able to decode DTS after the firmware update when sonos decede to do the update i would like to know before i go out to buy this sonos playbar.
Take a look at this thread and make your own decision. At this point in time the Sonos PLAYBAR ist just a nice music player, looking like a home cinema soundbar, but far far behind a real 5.1 home cinema solution. Unfortunately you are very likely to end up this the faked 5.1 situation, 'cause they are missing support for the most important 5.1 audio format DTS 5.1. For myself I returned the scrappy PLAYBAR instantly, because paying the full price, round about 2k, for the full Sonos 5.1 setup, counting a PLAYBAR, a SUB and two PLAY:3 my expectation is indeed a full and properly working real 5.1 solution and not the weak and faked ‘Sonos Virtual Surround Sound’.

I have so many DVD / Blueray I can't watch because DTS is not supported. Such an expensive speaker. Come on and add this feature pretty soon.
That's the reason why I returned the PLAYBAR without DTS instantly. Sonos is obviously not serious about home cinema use of their products, especially for real 5.1. They are unable or unwilling or just not skilled enough to support DTS. Sonos is also unable or unwilling to give a strong commitment to support DTS on the existing hardware in the near future, too. Make your own decisions, but take my advice for a real 5.1 experience into account: Miss the weak Sonos PLAYBAR and go for something real ! In case you already paid 2k for a faked 5.1, return the scrap instantly !

Sonos is a corporation, they are driven by money and shareholder return...they wont do anything until you return the products and dont buy their products...only when they losing market and customers they step up to the mark... Customers service is a nice cosy buzzword ...I found most manufacturers don't give a sh*t after you bought the product...I found you get better customers service from the retails guys not the manufacturer. Look at Apple how arrogant they are until Samsung start taking their market share....
Yes, you are right. They are as arrogant like apple and simply ignoring customer demands. "Same sh**, different company :(" That's for sure an additional reason why I returned the PLAYBAR without DTS instantly. Sonos is obviously not serious about home cinema use of their products, especially for real 5.1. They are unable or unwilling or just not skilled enough to support DTS. Sonos is also unable or unwilling to give a strong commitment to support DTS on the existing hardware in the near future, too. Make your own decisions, but take my advice for a real 5.1 experience into account: Miss the weak Sonos PLAYBAR and go for something real ! In case you already paid 2k for a faked 5.1, return the scrap instantly !

Dear Sonos I have this great multi-room wireless music system. Its various components mean it does everything I want it to. Recently I splashed out and purchased a Playbar and Sub. They both seamlessly integrated into my system and the sound from using my music library is great. Then I played a DVD and again the sound was just fantastic. Ground shaking effects. Even when I watch the correct HD TV programs from my satellite receiver I get the same tremendous audio experience. But then I played a Blu-Ray disk. Silence. Nothing. I thought something was wrong so played around with the settings on my Blu-Ray Player. It turns out I can only get sound when using a Blu-Ray disk if the player outputs PCM 2 channel stereo, and my Sonos system clearly says Audio In:Stereo. And the audio experience is adversely affected by this. I no longer get the clear discrete sound channels and the quality suffers badly. Yes it sounds better than the speakers in my TV, but I cannot go much further than that. Is this problem due to a complete design oversight or is my Playbar faulty? Yours faithfully Sonos customer.

Dear Sonos I have this great multi-room wireless music system. Its various components mean it does everything I want it to. Recently I splashed out and purchased a Playbar and Sub. They both seamlessly integrated into my system and the sound from using my music library is great. Then I played a DVD and again the sound was just fantastic. Ground shaking effects. Even when I watch the correct HD TV programs from my satellite receiver I get the same tremendous audio experience. But then I played a Blu-Ray disk. Silence. Nothing. I thought something was wrong so played around with the settings on my Blu-Ray Player. It turns out I can only get sound when using a Blu-Ray disk if the player outputs PCM 2 channel stereo, and my Sonos system clearly says Audio In:Stereo. And the audio experience is adversely affected by this. I no longer get the clear discrete sound channels and the quality suffers badly. Yes it sounds better than the speakers in my TV, but I cannot go much further than that. Is this problem due to a complete design oversight or is my Playbar faulty? Yours faithfully Sonos customer.
Your problem about the PLAYBAR is obviously missing DTS support. Your DVDs and HD TV programs are DD 5.1. Your Blu-Rays are in most cases DTS 5.1. But don't go for the PCM workaround on the support forum. This leads into a faked 5.1 solution and not a real 5.1 as you already figured out on your own. Many thanks for your clear feedback about the down turn in the surround experience on the faked 5.1, saying 'Sonos Virtual Surround Sound' It's about Sonos to solve the problem by simply adding DTS support to the PLAYBAR. Make your own decisions, but take my advice for a real 5.1 experience into account: Miss the weak Sonos PLAYBAR and go for something real ! In case you already paid 2k for a faked 5.1, return the scrap instantly ! For myself I returned the scrappy PLAYBAR instantly, because paying the full price, round about 2k, for the full Sonos 5.1 setup, counting a PLAYBAR, a SUB and two PLAY:3 my expectation is indeed a full and properly working real 5.1 solution and not the weak and faked ‘Sonos Virtual Surround Sound’.