Contributor I

Answered

Playbar no Dolby Digital Plus - pathetic. Any work around?

5 replies
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This is terrible, surely there is some solution here?

TV is a Philips 65PUS7303/12 65-Inch 4K Ultra HD Android Smart TV , and it's set up with a Sonos Playbar, Sonos Sub and x2 Play Ones.

I'm now in a situation where seemingly my TV is putting out better sound that the 2000 euro Sonos set up.

Will something like this work?

https://www.amazon.co.uk/Extractor-Support-TOSLINK-Optical-1-HDMI-4K/dp/B06XFZXTYW/ref=pd_sbs_504_3/257-5953424-6042842?_encoding=UTF8&pd_rd_i=B06XFZXTYW&pd_rd_r=94e64acb-0e5e-44a6-b282-1bb153f122d5&pd_rd_w=HxgJp&pd_rd_wg=GjOmS&pf_rd_p=cc188cba-1892-42b3-956f-6c67d0ab7a00&pf_rd_r=586C298S0NJW05Y9J1JW&psc=1&refRID=586C298S0NJW05Y9J1JW

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Ryan SAnswer

Retired Sonos Staff

Hi N Oman, Dolby Digital Plus isn’t really supported via Optical connections, and your TV will even have the optical output disabled if audio format is set to Dolby Digital Plus. The Playbar can take a Dolby Digital 5.1 signal which sounds great and delivers full surround sound. From the manual for the TV, it looks like if you go to Settings > All settings > Sound > Advanced > Digital out format and set it to Multichannel or Multichannel (bypass), you should get DD5.1 on your Playbar connected over the optical port, when that format is available.

You also may need to check on the settings for your various input devices that they’re set to send Dolby Digital sound too.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

Ryan SAnswer

Retired Sonos Staff

Hi N Oman, Dolby Digital Plus isn’t really supported via Optical connections, and your TV will even have the optical output disabled if audio format is set to Dolby Digital Plus. The Playbar can take a Dolby Digital 5.1 signal which sounds great and delivers full surround sound. From the manual for the TV, it looks like if you go to Settings > All settings > Sound > Advanced > Digital out format and set it to Multichannel or Multichannel (bypass), you should get DD5.1 on your Playbar connected over the optical port, when that format is available.

You also may need to check on the settings for your various input devices that they’re set to send Dolby Digital sound too.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

106rallye

Sound is not only the format it’s being delivered in. Apart from the technical impossibilities set out above most TV’s do not sound better in DD+ compared to a Playbar in DD (non plus).

N

N OMANAuthor

Contributor I

Hi N Oman, Dolby Digital Plus isn’t really supported via Optical connections, and your TV will even have the optical output disabled if audio format is set to Dolby Digital Plus. The Playbar can take a Dolby Digital 5.1 signal which sounds great and delivers full surround sound. From the manual for the TV, it looks like if you go to Settings > All settings > Sound > Advanced > Digital out format and set it to Multichannel or Multichannel (bypass), you should get DD5.1 on your Playbar connected over the optical port, when that format is available.

You also may need to check on the settings for your various input devices that they’re set to send Dolby Digital sound too.

Thank you Ryan , excellent and complete answer. I see multi channel and multi channel bypass, I'll try when I get home.

Cheers

J

jj77

Contributor I

Hi N Oman, Dolby Digital Plus isn’t really supported via Optical connections, and your TV will even have the optical output disabled if audio format is set to Dolby Digital Plus. The Playbar can take a Dolby Digital 5.1 signal which sounds great and delivers full surround sound. From the manual for the TV, it looks like if you go to Settings > All settings > Sound > Advanced > Digital out format and set it to Multichannel or Multichannel (bypass), you should get DD5.1 on your Playbar connected over the optical port, when that format is available.

You also may need to check on the settings for your various input devices that they’re set to send Dolby Digital sound too.

Hi Ryan,

I have a similar problem to the OP. I am running a beam with two play ones as surrounds on my 2019 TCL ROKU 6 series. Using the built in streaming apps, I am only getting surround on the Dolby channel, Prime Video, and Disney+, as well as my local antenna (all of which call out 5.1 or Atmos in menu info). However, when streaming with Netflix, ESPN, YouTube, Hulu, Showtime, or HBO GO, I ONLY get sound from the beam. It seems to be stuck in Stereo for these programs. I’m plugged in thru the ARC and have tried audio settings on Dolby Digital, Dolby Digital, DTS, Auto passthrough, and Auto-detect all with the same results. Could you provide any insight on this and how I might be able to solve the problem or institute a potential workaround?

controlav

Lead Maestro

jj77 you do NOT have a similar problem. The OP is requiring DD+ support, which is not going to happen, you are after DD 5.1 support which should be available after some futzing with your hardware.

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