The sound was great and then about an hour later when I came back to the TV, I’m not getting any sound from my Beam. I tried hitting the reset at the back of the Beam and the lights flashed but still no sound.
The Beam can play music from my Google Play account so I know the speaker is working.
I went to the TV setup section of my Sonos App and it will say that there’s an issue with the connection of my TV.
I’ve checked the HDMI ports and everything is plugged in securely. I’m using the HDMI cable supplied by Sonos.
I’ve checked to ensure that my Anynet+ (HDMI-CEC) setting on my TV is turned ‘ON’. But yet, when I try to test the connection, it will say “Anynet+ not connected ... please try again”.
I’ve tried multiple times and I’m now completely frustrated ... especially since the Beam was working initially ... and then for some reason it stopped working. I’m not sure what changed. It’s like the Beam is no longer connected to the TV? But how is that possible when I didn’t touch or change anything?
Anyway ... can someone please help.
Best answer by Jeff SView original