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Answered

No surround with toshiba

  • December 10, 2018
  • 12 replies
  • 1157 views

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Hi every one!! I run a playbase 5.1 sonos system with an Apple TV gen 4 on my Toshiba 46XV645U and I can’t have the surround sound... the toslink setup can’t be select as something esle than pcm ... can some one help me with that?

Best answer by Chris

I see a spot in your TV manual that says "Dolby Digital only available when tuned to a Digital RF channel".

that makes me think that the TV won't pass Dolby Digital (common in some older TVs).

The option to fix this is pull the optical direct from the HDMI instead of the TV.

Adapter like this:
https://www.amazon.com/ViewHD-Extractor-Optical-Toslink-Converter/dp/B00KBHX072

Then you can connect the optical cable there instead of to the TV itself.

If you have more than one HDMI device you would need a switch so you can hook all your HDMI devices to it.

Like this:
https://www.monoprice.com/product?p_id=15375
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12 replies

Chris
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  • Lead Maestro
  • December 10, 2018
You using the optical out from Toshiba and in Toshiba sound settings you dont' have Dolby Digital or Bitstream as a selection type.

Chris
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  • Lead Maestro
  • December 10, 2018
According to page 43 of your manual you set it to Auto (Auto will output Dolby Digital if your source video is outputting that and will output PCM otherwise).

So set the TV to auto and set the AppleTV to output Dolby Digital (not plus)

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  • Author
  • Contributor III
  • December 10, 2018
When i’m In auto and Dolby from the Apple TV I have absoulutly no sound

Chris
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  • Lead Maestro
  • December 10, 2018
The setting in the AppleTV needs to be set to "Dolby Surround". Make sure the AppleTV is not set to Auto.

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  • Author
  • Contributor III
  • December 11, 2018
Am I wrong?

Chris
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  • Lead Maestro
  • December 11, 2018
Set the HDMI audio from Auto to Digital and see what happens.

Chris
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  • Lead Maestro
  • Answer
  • December 11, 2018
I see a spot in your TV manual that says "Dolby Digital only available when tuned to a Digital RF channel".

that makes me think that the TV won't pass Dolby Digital (common in some older TVs).

The option to fix this is pull the optical direct from the HDMI instead of the TV.

Adapter like this:
https://www.amazon.com/ViewHD-Extractor-Optical-Toslink-Converter/dp/B00KBHX072

Then you can connect the optical cable there instead of to the TV itself.

If you have more than one HDMI device you would need a switch so you can hook all your HDMI devices to it.

Like this:
https://www.monoprice.com/product?p_id=15375

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  • Author
  • Contributor III
  • December 11, 2018
Not sound yet...

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  • Author
  • Contributor III
  • December 11, 2018
My playbase was connected to my Samsung in the living room but I just bought a beam and wanna try the playbase in the basement and my deception was judge when I ear absolutely no sound haha I think I try every thing ... so if anyone have other solutions... if I place my Apple TV in auto I have a cheep stereo sound but in Dolby digital 5.1 nothing

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  • Author
  • Contributor III
  • December 11, 2018
With the Samsung and the Apple TV I have no problem for the Dolby 5.1

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  • Author
  • Contributor III
  • December 11, 2018
Ok thank you for your time!! Do you know if I buy the new sonos amp and I plug my focal 736s tower as front speakers for my "LCR " simulated. Can I put sonos play 5 hen 2 as surround plus the sub?

Chris
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  • Lead Maestro
  • December 11, 2018
Yes you can have a Sonos Amp setup as the LCR and then pair 2 (Play:5 gen2) as surrounds and a Sonos sub. You can't use the wired Sub out of the Sonos Amp to wire a sub to be the LFE channel (so it would only be 5.0 unless using a Sonos Sub). The wired sub out is always just a crossover low pass of the sound from the 2 speakers attached. Hopefully that makes sense.

Your TV doesn't have HDMI ARC (arc output) so you would be in same situation with the optical output from that TV. Having also then to use the converter for HDMI to Optical to input into the Sonos Amp. I don't think the adapter comes with the Amp (it does with beam) but is available on sonos.com seperate.