Lost surround and sub ( after update ?)

I did say 5 hours lol. I also was switching from ps to Spotify... SEAMLESSLY like pre 14.6. SONOS GET IT TOGETHER ALREADY also when it happens, I lose everything. No sound at all.

After I enabled the Sonos assistant now only one of my speakers will randomly disconnect instead of all of them.  Yesterday my right surround stopped working but the left surround and sub still worked. Today my sub stopped working but the surrounds still worked. I don’t know what the **** is going on anymore.

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

Last Friday I worked with specialist from Sonos on my system. I spent few hours to tweak my home theatre system and my wifi network and also back my system to fully wireless.

Everything went perfectly. And than I turned on my Apple TV 4K. After 30 sec with music app and playing dolby atmos rears disconnected. 30 sec !!!!! Problem is definitely connected with switching between dolby atmos and other formats on Apple TV.

Now I’m back to wire connection but without ATV and everythig work perfectly.

Its probably not the Apple TV (as some people have reported having this issue and don't have Apple TV) but there is definitely something that occurs when playing or switching between formats. For me, I can get the issue to occur by flicking between Dolby Atmos, 5.1 and Stereo and eventually the speakers will drop. 

That being said, I have no idea what Sonos could have placed into the 14.6 code which directly or indirectly causes an issue.

Just watched the first two episodes of Stranger Things, Netflix on Apple TV. The sound cut about 5 times for a second.

ARC with Sub G3 and One SL’s. Got the latest Sonos update installed. 

Never happened before...really hope Sonos figures this out! 

Was it just the surrounds and Sub that dropped-out, or did the Arc cut-out too?

Note it’s always worth posting a diagnostic report/reference if this happens and then go onto contact Sonos Support via the link, as was requested by Staff in answer/response to this thread.

Everything dropped out. :/

This sounds like a different issue. I don’t think anyone else is getting full cutout including arc, just sub and surrounds and it doesn’t cut out mid stream, just when switching content. If this is related, the issue is getting worse

That sounds like a different issue, but if it can be easily reproduced, then I would follow the recommendation by Staff to contact Sonos Support with your diagnostic report, otherwise a simple power-cycle of your A/V devices might otherwise just resolve the matter. 

1528077952 this system doesn't work. Can we stop pretending that it does....25 min on Netflix sub and rear dropped this time. F me