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Contributor I
April 21, 2017

Convince me to buy Sonos Playbar over Bose 300

Hi All,

My wife likes the Sonos Playbar, while I like the Bose 300.

I have owned Bose products in the past.
Listening to the demo at Best Buy, the Bose sounds better. The sales people say the Sonos demo is not very good.

Being a professional nerd, I research everything.

I have been monitoring both user support sites and I am having second thoughts about the Bose.

There sure SEEMS to be a lot of basic issues with software updates on the Bose side. Slow or no responses.

Both are the same price so nothing to go on there.
As we get "older" it is more important to have clear dialog and not knock pictures off the wall when a car explodes.

We mostly watch movies, sports and TV. Some music but not the priority. Harmony remote and Alexa.

My main question is, from the communities perspective, would you buy it again and any comments of why Sonos is better than Bose? How has the support been? Are they listening to you? Do updates break more than they fix?

Another Note: My wife will ONLY be accessing through Harmony remote and maybe Alexa.
She is not a smart phone kind of gal.

Thank you for any guidance!
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67 replies

Local Superstar
April 24, 2017
Lack of HDMI on Sonos has nothing whatsoever to do with lack of DTS decoding. Optical can pass that through just fine - it was just a decision that Sonos made, for whatever reason.
Stuart_W
World-Class Superstar
April 24, 2017
Lack of HDMI on Sonos has nothing whatsoever to do with lack of DTS decoding. Optical can pass that through just fine - it was just a decision that Sonos made, for whatever reason.

You're right, my bad.
Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
Enthusiast II
April 24, 2017
Lack of HDMI on Sonos has nothing whatsoever to do with lack of DTS decoding. Optical can pass that through just fine - it was just a decision that Sonos made, for whatever reason.

You're technically correct. But I don't think there's a TV on the market that passes DTS out it's optical port. Hence the need for an HDMI input. I think we all accept the fact that the Sonos Playbar/Sub/Play1 would be an inferior DTS or Atmos system. compared to a discreet system. But, we just want the ability for the Playbar to accept these formats so we can enjoy some semblance of surround sound instead of what we get now - either no sound or just stereo.
Local Superstar
April 24, 2017
Lack of HDMI on Sonos has nothing whatsoever to do with lack of DTS decoding. Optical can pass that through just fine - it was just a decision that Sonos made, for whatever reason.

You're technically correct. But I don't think there's a TV on the market that passes DTS out it's optical port. Hence the need for an HDMI input. I think we all accept the fact that the Sonos Playbar/Sub/Play1 would be an inferior DTS or Atmos system. compared to a discreet system. But, we just want the ability for the Playbar to accept these formats so we can enjoy some semblance of surround sound instead of what we get now - either no sound or just stereo.

Sorry I don't follow. While an HDMI port would be nice, Sonos believes it wouldn't be 'simple' enough to connect to a system with one. I don't happen to agree with that but can see a tiny bit of what they mean. However, if people say the reason we have no DTS is due to the lack of HDMI port, it should be corrected because they're completely unrelated. There is no link - and if the Playbar/Playbase decoded DTS then things would undoubtebly be very, very much simpler for pretty much everybody. There would be no need for an optical splitter, no need for a new BD player to transcode DTS to DD - and ironically, probably LESS cabling and potential for confusion. It could even be directly connected to devices easier. It would also play full discrete 5.1 audio from DTS-HD discs too as that audio also carries the core DTS signal too.
I really don't at all see that most would agree that if the system with a Playbar and Sub and Play 1's that could decode DTS/Atmos would be inferior to a discrete system. Why do you think most would - I think the addition of DTS with a Sub and P1's would make a great system with many benefits above a 'discrete' system.
Oh, regarding there being no TV's on the market that pass through DTS, erm, mine does and I'm pretty sure there are others too. I take a DTS signal into my TV's HDMI and it passes it through the optical port into my Amp.
Paulw123
Virtuoso
April 25, 2017
Agree with everything sjw says.
My Lg oled B6 also passes DTS from HDMI to optical, also noticed DTS:X appear from some blu-rays through PS4.
Stuart_W
World-Class Superstar
April 25, 2017
"and if the Playbar/Playbase decoded DTS then things would undoubtebly be very, very much simpler for pretty much everybody"

I just don't agree with this statement. And clearly neither do Sonos as they have stated that their research shows that the vast majority of video sources watched via Sonos do NOT have DTS or at least DTS exclusively.
For me, I used to have a Blu-Ray DVD player and now have an Xbox. Even though I do have Blu-rays I have NEVER once either wanted or needed to be able to decode a DTS soundtrack.

If the inability of the Playbar to decode DTS were a significant downward pressure on sales you can bet Sonos would address it.
Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
Local Superstar
April 25, 2017
they have stated that their research shows that the vast majority of video sources watched via Sonos do NOT have DTS or at least DTS exclusively
Self fulfilling prophesy?? Surely it's pretty much 100%? If the system can't even play DTS what use is usage monitoring for files with DTS? While you don't agree it would make things easier for most, I'll rephrase slightly and say it would not make it any more difficult for any. Adding it can only help users.
While you haven't needed it, I'd say it's up there with the most requested feature request.
Paulw123
Virtuoso
April 26, 2017
Yeah, that could be catch 22, people don't buy the playbar if they want DTS, or they take it back when they find out, so asking current customers will distort the answer. These customers could be a large % of future potential sales, especially as UHD discs start to take off.
Stuart_W
World-Class Superstar
April 26, 2017
Yeah, that could be catch 22, people don't buy the playbar if they want DTS, or they take it back when they find out, so asking current customers will distort the answer. These customers could be a large % of future potential sales, especially as UHD discs start to take off.

I'd be certain that Sonos ensure they don't exclusively ask their existing Playbar customers about DTS.

The point is that it's niche isn't it? Clearly those who find they want/need their Playbar to support DTS will be 100% unhappy it doesn't. I'm sure Sonos have a fairly good idea of how many products have been returned due to this particular "shortcoming" and no doubt they keep a close eye on that and also developments within the audio/visual market.
Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
binh25
Avid Contributor I
April 27, 2017
Maybe this :-)
Interesting development here since they partner with LeEco (Wireless, Bluetooth, DTS, ChromeCast, Google Home integration etc..)
https://www.vizio.com/sound-bars