Answered

Connection issues - Beam, Play 3’s and Sub

  • 3 July 2023
  • 2 replies
  • 44 views

Diagnostic number 1136368597 submitted 

icon

Best answer by gettingdusty 3 July 2023, 18:26

View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

I would recommend your next step to be to call Sonos Support directly to discuss it.

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your Sonos system and network.

There are few moderators in this forum who have access to this diagnostic data, and for better or worse, Sonos Support doesn’t work in these forums. 

Resetting my Beam solved the issue of Play 3s and Sub not connecting.