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HIWayne
Trending Lyricist I
February 26, 2019

Audio delay

I have Beam, two One’s and subwoofer along with Samsung NU6950 tv and PS4. The Beam is connected using HDMI ARC, the PS4 audio comes via HDMI to the tv. The tv is set up for HDMI Bitstream input and Dolby Digital output. The 5.1 sound is excellent but I’m getting about 1 second audio delay when using the PS4. I’ve read of others who have the same issue but don’t know if it has ever been resolved. Any guidance would be very much appreciated. Thank you.
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12 replies

Ken_Griffiths
Ken_Griffiths
February 26, 2019
It sounds like your TV, processing the PS4 signal, is causing the lag... see this thread for some ways to perhaps resolve this issue:

https://en.community.sonos.com/home-theater-228993/ps4-pro-sound-delay-panasonic-viera-tv-6817814
    HIWayneAuthor
    Trending Lyricist I
    February 26, 2019
    Thank you Ken, I checked out the link but still there doesn’t seem to be a proper fix. I’ll keep trying and hopefully it gets resolved.
    Ken_Griffiths
    Ken_Griffiths
    February 26, 2019
    Thank you Ken, I checked out the link but still there doesn’t seem to be a proper fix. I’ll keep trying and hopefully it gets resolved.
    I saw two suggestions, switching the PS4 to output to PCM stereo and the other was to link the PS4 direct to the Beam via an HDMI audio extractor... have you tried either of those suggestions?

    It sounds like your TV is unable to process the bitstream audio quick enough, so I’m not sure you’ll find the answer any other way. The Beam will only play the audio when it receives it and at the moment the TV (or cable) is not doing that in a timely manner.

    Another thing, to maybe try, is a different HDMI Cable... but see this link before you buy:

    https://www.audioholics.com/audio-video-cables/hdmi-cable-speed
    HIWayneAuthor
    Trending Lyricist I
    February 26, 2019
    Thank you for your continued assistance Ken, when setting the PS4 to PCM the tv has DD grayed out so that doesn’t gain me anything. The Beam doesn’t have many connection options, I have the HDMI cable hooked up to the tv’s HDMI ARC. Not sure how I could connect the PS4 directly to the Beam. Thanks again!
    Misfit
    Enthusiast II
    February 26, 2019
    Not sure how I could connect the PS4 directly to the Beam. Thanks again!

    Use the optical to HDMI adapter that came with your Beam? Plug that into the PS4's optical port. Adjust settings as needed.
    HIWayneAuthor
    Trending Lyricist I
    February 26, 2019
    Thanks for the input Misfit but there are no other inputs on the Beam. Unless I am missing something, I welcome guidance on this. 🙂
    Misfit
    Enthusiast II
    February 26, 2019
    ......You're plugging the HDMI cable into the Beam, the other end goes into the adapter, the adapter goes into your PS4. Unless I'm missing something.
    HIWayneAuthor
    Trending Lyricist I
    February 26, 2019
    Unfortunately I think the Beam is missing something, an extra HDMI port.
    Airgetlam
    Airgetlam
    February 26, 2019
    The Beam should only be connected to the HDMI-ARC port on the TV. All other devices are connected via HDMI to the TV.
    Bruce
      Misfit
      Enthusiast II
      February 26, 2019
      Unfortunately I think the Beam is missing something, an extra HDMI port.

      I'm talking about plugging the Beam directly into the PS4.

      1 cable. 1 adapter.

      Adapter goes into the PS4. HDMI cable goes into the adapter. HDMI cable then goes into the Beam. It's a direct connection, and should reduce any audio delays going from the PS4 through the TV then to the Beam. Seeing how now it would be PS4 audio to the Beam directly.
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