Android and Trueplay

Hi @ihavoc, thanks for reaching out to the Sonos Community.

While it may not be specified on the Arc page that an iOS device is required for Trueplay, you can find here a list of Trueplay compatible devices, and it’s also stated on the main TruePlay page that an iOS device is required - that being said I’ll be happy to pass on your feedback to make it a little more obvious.

Regarding the different models of each iPhone line having different microphones - while this is true, the number of different models of phone running Android operating systems is on a different scale (a quick Google search showed 24,000 different models in 2015), with potentially thousands of different models of microphone installed, and different combinations of microphone, OS, and other hardware components. While we would love to bring Trueplay support to all Sonos systems, accounting for that level of variability in a process which requires precise measurements like Trueplay is unfortunately not feasible.

I do agree though that bringing Trueplay to non-iOS households (like my own) would be a great improvement, and hopefully it’s something that will be possible in the future.

Hi @Xander P ,

I appreciate the response.   The issue with it not being noted on the Arc page is that it didn’t signal to me that I needed to look elsewhere.  If there is no exception noted I am just going to assume it works without limitation, this is standard practice on any feature listed on companies website.

I understand that with Android there are many models, however you could support the flagship models from the top companies like the Samsung Galaxy line and the Google Pixel line.  This would drastically reduce that amount of devices you would need to support. However, the better option as many have stated is an approved external mic or an external mic purchased from Sonos. A simple solution Sonos has ignored for years 

As I see this complaint has been on going for several years I cannot comfortably keep a very expensive soundbar on the hopes that maybe sometime in the future this could possibly be supported. Any confirmation that this is on the roadmap would be helpful.

I do like the Sonos feature set otherwise but to me this is a huge omission of getting the best from my investment.  As a company that prides themselves on superior sound quality I am very disappointed you have chosen a single vendor solution to optimize the sound quality of your devices. 

Hi everyone. Trying to skip over if it is right or not for Sonos to not have trueplay for Android. I did just get my first Sonos product which is an ARC. We have no Apple devices in our house but I am hoping to ask a neighbor to borrow theirs to do the one time trueplay tuning. That being said, what minimum iPhone should they have, and what would they need to do on their end before letting me borrow the phone? I am assuming that they need to download the Sonos App, then I just need to log into my account and find the trueplay setting in the app. Is that correct? Anything else?

Most of what you’re asking is covered in the FAQ. 

Yes, you’d just need to download the app on their device, log in to your Sonos account, and do the process. Once it’s there, it sticks on the speakers memory, like most everything else, and you can turn it on or off using your Android device. 

Thank you @Airgetlam seems simple enough. Not ideal but certainly not horrible since you only have to do it once.

@cpnichols be aware if you rearrange your room or move it to another room you should rerun the calibration as your acoustical environment has changed. 

Something as simple as changing the furniture in you room can effect the acoustical sound even with the Sonos in the same location.

Also another user posted he sent his Sonos in for repair and he lost the TruePlay settings when returned.

Just wanted to make you aware it may not be a one and done 

I picked up an apple device from ebay fairly cheap. I went with the newest available used to avoid having it age out on me any earlier than necessary.

Apple iPod touch 6th Generation Space Gray (16 GB). Model A1574.

Works fine, lives in a box, gets put on the charger every-other month unless I decide to reset my TruePlay config.

Rather have bought a plug-in mike for my Android gear.
 

Absolutely…. 

Yeah… I figured. 

also the small matter of giving them access to your wifi too. Also don’t forget to revoke their access and remove the app before giving the phine back otherwose they’ll be able to control your Sonos system!