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Blackwatch
Contributor I
February 1, 2021

Android and Trueplay

I have read the thread on no Android integration for Trueplay, but I would hope spending 1500 on a system there would be a better solution than "borrow an iOS device from a friend"!  Especially after3+ years!!!  First thought, if it is a microphone issue, then standardize your system with 1 mic to calibrate your system with.  Yamaha, Marantz, Denon, Pioneer etc ALL provide a setup mic with their systems.  Microphones among iOS devices also differ, they are different from year to year and model to model.  So that verbage doesn't add up or holdmuch water.   Second, before the android bashing begins, I bet the cost of my system if the table was turned and it only worked on android and not iOS devices, there would be a loud outcry of Apple users, especially if told to go "borrow" an android from a friend.  Not that this will change anything but I got to express my opinion.  I'm the proud owner of a top-of-the-line Sonos system that is"Meh" at best.

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    Pinned Reply By Xander P

    Hi @ihavoc, thanks for reaching out to the Sonos Community.

    While it may not be specified on the Arc page that an iOS device is required for Trueplay, you can find here a list of Trueplay compatible devices, and it’s also stated on the main TruePlay page that an iOS device is required - that being said I’ll be happy to pass on your feedback to make it a little more obvious.

    Regarding the different models of each iPhone line having different microphones - while this is true, the number of different models of phone running Android operating systems is on a different scale (a quick Google search showed 24,000 different models in 2015), with potentially thousands of different models of microphone installed, and different combinations of microphone, OS, and other hardware components. While we would love to bring Trueplay support to all Sonos systems, accounting for that level of variability in a process which requires precise measurements like Trueplay is unfortunately not feasible.

    I do agree though that bringing Trueplay to non-iOS households (like my own) would be a great improvement, and hopefully it’s something that will be possible in the future.

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    bockersjv
    bockersjv
    Local Superstar
    March 19, 2021

    They need to be on your wifi. Remember after tuning to remove your wifi credentials from their phone after doing trueplay. 
    Their iPhone needs to be a 6 or later running ios 11 or later. 
    Install the Sonos app and if on your wifi it should find your system, when prompted connect to existing system .  You don’t need to sign in to perform trueplay.

     

     Once done disconnect from your wifi and remove the wifi credentials.  Remove the app if you want too, it can’t reconnect to your system without your wifi credentials anyway.

     

     Good luck.  In some rooms I’ve found trueplay to make big positive difference, mainly taking the boom out of the sound .   Some rooms it makes little difference.  The biggest benefit for me is the way it tamed the Sub.

     

     

     

    Thorium Prime
    Trending Lyricist I
    April 25, 2021

    It's interesting how Sonos seem to be giving a bit of a cold shoulder to 75% of the global device market. I think that might be justified from their perspective as:

    1. People buying Apple are more willing to buy a matching Sonos system.  
    2. Sonos is a more attractive partner/target for Apple this way, and last year we had some persistent rumours that an acquisition was in the cards. 
    3. People buying Android devices are less likely to accept being locked into a walled garden, and are more likely to want to bring other devices into the mix (and ask pesky questions about interoperability).  Apple users, however, are happy with this situation, they already live and die by the curated Apple app store, and are used to being locked into Apple approved accessories only.

    Would be nice if they could instead have let me use a microphone in my Sonos Move or in a spare Sonos One. But maybe Sonos microphones just aren't good enough… who knows….

    I think I might go and get myself an old iOS device for the purpose of tuning Trueplay capable devices and occasionally using Airplay. 

    But should I really have to do that in 2021? 

     

      GuitarSuperstar
      Lead Maestro
      April 25, 2021

      @Thorium Prime Or you could just borrow an iOS device from a friend or relative for 10 minutes. You only need to perform Trueplay tuning once.

      "Receive with simplicity everything that happens to you." - Rashi
        Kumar
        April 25, 2021

         

        1. People buying Apple are more willing to buy a matching Sonos system.  

         

        I was one of these back in 2011, because both fell in the category of “they just work”. Now, there are a lot more than Sonos that do just that.

        But funnily enough, on this forum, there are more Apple haters than the other kind; and ironically because they see Apple as a closed universe.

        Just a small digression; I never used the horrendously expensive iPhones and Android serves me fine. I have an old handed down iPhone that works fine for Trueplay retuning on the rare occasions it is needed.

          Thorium Prime
          Trending Lyricist I
          April 25, 2021

          @Thorium Prime Or you could just borrow an iOS device from a friend or relative for 10 minutes. You only need to perform Trueplay tuning once.

          Yes, or until I rearrange something. :) Truth to be told, I have some  other audio hardware that needs an iOS device, and my borrowed (stolen from my kids) iPad 3 is getting a bit long in the tooth. Time to upgrade to a 6th generation I think…  

          sonodroid
          Lyricist I
          May 10, 2021

          Please add Android support. What is the reasoning here?

            wilwong829
            Enthusiast II
            May 10, 2021

            I think SONOS can just make 2 microphones for Trueplay, one with USB type-c and the other with lightning...

            Silverthorn
            Prodigy II
            May 10, 2021

            Just one microphone and individuals get their own adaptor if needed?

            "I saw the Stooges and the MC5"
              Thorium Prime
              Trending Lyricist I
              May 15, 2021

              Just one microphone and individuals get their own adaptor if needed?

              They could have just have let me used the mic in my Sonos Move or Sonos One to tune the speakers int he other rooms. It's not like this should be a problem. The Move is already using it's microphone for Trueplay.

                FairweatherNine
                Lyricist I
                May 28, 2021

                Android users have been complaining about not being able to do Trueplay tuning for years yet they still continue to purchase Sonos products. Sonos must be doing something right.

                Or we did not know.  Just did not even dream it would be an issue, my fault for not finding something that should not be an issue.

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