AirPlay 2 support (Playbar + Sonos One)

So frustrated at the lack of correct information on the Airplay2 rollout. I just spent £2000 on a playbar, sub and surrounds and was informed that AirPlay 2 was scheduled. I was also told that even though the playbar wouldn’t directly support AirPlay the ones would act as a bridge. I don’t understand how the app wont support Scenes, ie groups of speakers within the same system. I’m a podcast addict and just want to stream via AirPlay.

So frustrated at the lack of correct information on the Airplay2 rollout. I just spent £2000 on a playbar, sub and surrounds and was informed that AirPlay 2 was scheduled. I was also told that even though the playbar wouldn’t directly support AirPlay the ones would act as a bridge. I don’t understand how the app wont support Scenes, ie groups of speakers within the same system. I’m a podcast addict and just want to stream via AirPlay.

There is no lack of information. Sonos has clearly stated what devices and/or configurations support Airplay 2. Is there something you are not understanding that we can help with?

I was informed that AirPlay 2 would work with my Sonos one’s and playbar by both the retailer and Sonos. That’s not the case.

I wouldn't trust retailers with these sort of questions in general. No offense to retailers, but they are there to makes sales, not make 100% accurate statements and be experts. Sonos should be accurate, but they can make mistakes at times, or misunderstood a specific question. If you got inaccurate information from a Sonos document or through a phone conversation, Sonos typically wants to know about it so that they can get the misinformation corrected as soon as possible.

This for example.

That's an accurate statement. The issue is in what a 'group' is within Sonos terms. When you setup Sonos One as surrounds with a playbar, they are bonded to the playbar, not grouped. Grouping is the term used for linking together audio from different rooms with the app.

I get why you'd think sorrounds are grouped to a playbar, as group is a generic word in English, but it's more specific when referring to Sonos speakers.

Sonos Has done this before. They are not honest. Changing old statements and posts. Lie just to keep selling the old stuff.
I like the speakers, but last couple of months i honesly dislike Sonos as a compagny, they are just not honest to there custumors.

It will work, if you do as described. Unbond your Ones from the Playbar, then start them playing via Airplay 2, then group in the Playbar. Presto, Airplay 2 on the Playbar. What does not work is when you bond the Ones as surround speakers, a fact Sonos has made abundantly clear.

Again, it's a matter of understanding what Sonos means when using the word 'group'.