14.14 is out, did it fix Arc+Sub for you?

The second update is for the hardware 

Updated mine earlier. Running just the Arc and sub Gen 3. I retuned trueplay. To me it sounds better than it was but by no means anywhere near as what it should. Still a huge drop in bass. Clarity is on point but if I youtube a bass test and toggle between trueplay off and on there's still a huge difference. Gonna keep it off until Peter Pee can advise on an alternative solution.
 

Come on Sonos, wtf is going on there?

This update just broke the ipad mini 2 trueplay IOS 12.5.5 -this os no longer supported 

I was excited to do the update but then remembered Sonos doesn’t actually care about their customers.  They roll out these updates weeks after people have been complaining.  I ended up proceeding with the update and as I thought, there was no change in sound.  I have an Arc, Sub gen 2, Sub gen 3 and 2 Sonos One’s.  The subs are set to +10 whereas they were set to +4 before.  The volume is still terribly low.  I have to put the volume up to at least 50/100 now on my tv to hear anything, but this started with 14.12.  They literally don’t give a *** since you already bought their product.  I’ve tried talking to their support for help but their only reply is to factory reset all the speakers, who has time for that? and then the pain of adding them back to Sonos.  

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

I'm glad I didn't pull the trigger on an ARC last month, Playbar Sub and Surrounds will do for now.

Won't be an ARC taking it's place that's for sure.

Absolutely nothing will get this thing back to how it sounded and acted in 14.10. No matter what Sonos Support and the superfan  payroll wannabes on here suggest, nothing will put it back to how it should be and for the sole reason of buying it in the first place. I'm done with hearing suggestions of what could be done, nothing can be done except for them to admit full responsibility for an utter shambles of an update, sheer customer dissatisfaction and to give us 14.10 back. My passion and admiration for this setup has now been completely shattered and I'm left with the anxiety of an unknown fated, depreciating pile of costly investment that I'm sick of listening to now.

This is beyond a joke now. 5 weeks in and another terrible update. I will never understand why you didn’t just leave 14.10 alone. That was when my system sounded the best it ever did. I’m disabled and spend 99% of my life in my house where I have Sonos speakers running 24/7. The anxiety and frustration has left me physically sick everyday. I never thought I would be in this position after spending thousands on sound equipment. Everything sounds horrible, especially music. I just want my system back to normal. 

Same issue. I had to put my sub to +3 and fix the treble to kinda make it sound ok but not happy 

Beam 2 + 2sl + sub3  - even with beam the sub is broken , got it set to +15 and it still sound terrible and no bass whatsoever... Before I had it +7 and it was plenty loud... This whole system is now absolute garbage .... Get back to 14.10 NOW!

ROLL BACK TO 14.10!!!