14.14 is out, did it fix Arc+Sub for you?

I want the deep bass back!

This is a no-go, especially for hip hop and trap.

The producers try hard to make music perfect and SONOS just doesn't play the frequencies we all love.

It's ****

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

It's out of order to change the sound signature and mess with everyone's settings in the app. Recall these software fiascos back to 14.10 and call it a day. No one wants changes in the sound of the sub. It sounds like they applied upcoming sub mini settings in to our sub 3 and kill all the low bass. It's sound like my old 200$ Sony soundbar now... 

It seems Sonos has released another update having the same version number but i guess the build number could be different. Can anyone confirm that please?  I did the upgrade 14.12 to 14.14 last night, but I am surprised to see another update from Sonos with the same version number. 

There hasn’t been more than one release for iOS and Mac, so far, but you do need to update both the controller and the speakers. Often takes two separate actions. 

After the 14.14 update i find the "S" within speech very pronounced? If you know what I mean? Like "sssame" if that's an example?

Can you go back an update 14.12 I hate the "ssss" effect on speech.

my PlayBar + Sub + Surrounds still sounds way better than the Arc + Sub + Surrounds even with the 14.14 update.

I was just on a support call and I’ve been told that this 14.14 update was for some other thing, and doesn’t inlude fix for Arc+Sub 😮

After a month of waiting, they don't fix the issues their customers are pointing at, and instead update was for other things, then I honestly think it's time to sell all the gear from Sonos and get the Sony hta9's.

I’ll keep saying it, they have trashed their single most expensive flagship. Sound profile and volume map is totally different to every other piece of the product line, within my setup at least. That’s why my 1SL’s as part of the surround on default EQ and volume levels sound louder than the Arc, especially if I turn them to ‘Full’ on Music playback. I remain astonished why they had to change the Arc, it benefits nobody. If people had dialogue issues, use the existing feature button. If they still had an issue, return it.

Aside from Peter Pee, I’m very surprised the tech world has not reacted to this situation yet. Sadly, the only award the Arc would win at the moment is for ‘Most Expensive-Worst Sounding’. Fingers crossed about the awareness of this high up within Sonos, their credibility is certainly shot and will take a very long time to regain.

Throughly disappointing that this 14.14 update seemingly hasn’t touched the sub issue, at least in my case here after performing the update and redoing TruePlay as of 5 minutes ago.