Has anyone successfully switched the sound from the Arc to Sonos Ace?
I get the following error message when trying to Swap
“Sonos couldn't complete swap”
Thanks
Ross
StickyAnswered
Sonos couldn't complete swap Ace/Arc
Best answer by Majo133
Guys i found the solution.
1.) Unplug the Arc from power
2.) Turn off Ace
3.) Turn off bluetooth
4.) Close Sonos App
5.) Plug in the power to Arc, wait until it boots
6.) Open Sonos App
7.) Turn on bluetooth
8.) Turn on Ace
The swap should work now. It seems the issue comes from Arc screwing it somehow.
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The ONLY reason I would consider getting the ACE over any other headphone is the TV swap feature. I still like my 5 year old Bose Quiet Comfort headphones and would only upgrade for a good reason. Outside of the TV swap feature, I don’t think they particularly excel in the areas of sound quality, comfort and portability compared to the likes of Bose and Sony.
So if that TV swap feature is not reliable then its a waste of money. Shame. I guess you could always wait for a Sonos software fix - I mean how can that possibly go wrong?
Simply turning the beam power off and on seems to have fixed it for me. I can now swap the tv feed from beam to ace and viceversa.
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