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Contributor II
November 7, 2019

New Google Assistant SiriusXM integration not supported?

  • November 7, 2019
  • 85 replies
  • 7263 views

Google just released native support for SiriusXM via the Home app.  It is listed as a “radio” service.  I can use voice commands to start and stop stations just fine on the actual google home products (Hub, mini’s etc), however when I attempt to target my Sonos system for playback I am told by Google Assistant that the device is not supported.  For example, I say to my Home Hub “Sonos Kitchen play Phish Radio on SiriusXM”.  Google Assistant recognizes the command as valid with something like “OK playing Phish Radio on SiriusXM on Kitchen” ; immediately followed by “Sorry kitchen is not supported at this time”.  Is this a bug or functionality that is not yet built?  Please note that I am logged into the same SiriusXM account on both my Sonos system and the Google Home system.

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85 replies

Avid Contributor I
September 20, 2020

I would like to weigh in here as well!

I have been a SONOS user since it was first introduced some 20+ years ago; still have 3 or 4 CR-100 controllers on a shelf!

I have a fairly extensive and just upgraded SONOS system because of the S1 --> S2 transition and did not want the aggravation of managing / navigating two systems.

I am disappointed that in all the engineering work that must have been done over the last 2+ years with all the G2 products that have been released that this has not been fixed.

As others have asked, please JUMP ON THIS AND GET IT FIXED!

Thanks in advance!

 

PS. It is very confusing that a SONOS -- a company that prides itself on its music service integration -- has let this fall between the cracks.  The proposed workaround -- start Sirius on your phone and then use GA to control Sonos -- defeats the very purpose of voice assistance!

Krishma M
Retired Sonos Staff
September 20, 2020

Hi @Joelc, thanks for reaching out with the Sonos Community and for bringing that up. We understand where you are coming from and I don't have any details as to if it'll happen or have exact timing to share at this point, but I'll make sure the team knows people are asking and will update this thread when we do. 

Just let us know if you need anything. We and the community are always here to help.

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Avid Contributor I
September 20, 2020

Hi @Krishma M , thanks for the response.

While your response is not encouraging -- not even a commitment to fixing this let alone a timing estimate -- it is good to know that SONOS is, at the very least, monitoring this forum.

 

Thanks.

 

Joel

Lyricist I
September 27, 2020

This needs addressed immediately, having integration with the standard voice assistants is paramount to usability. First time Sonos owner noting a major fail in integration....

 

Lyricist I
September 28, 2020

I’m really disappointed that this doesn’t work. I’m also really discouraged seeing how long this thread has been around and there doesn’t seem to have been any progress on a fix.

Krishma M
Retired Sonos Staff
September 28, 2020

Hi folks, thanks for reaching out and welcome to the community, @Coopz15. I understand that we all want this kind of integration and I'll make sure your voice is heard with the team and users are still asking. 

Please let us know if there’s anything else we can help you with. We and the community are always here.

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Lyricist I
September 30, 2020

I'm also experiencing the same issue. Very disappointed that it's taken this many months and still no fix in sight!

Krishma M
Retired Sonos Staff
October 2, 2020

Hi @Piratemunky, welcome to the community, and thanks for reaching out. I understand where you are coming from and I’ll keep you all posted here once we have an update. We and the community are always here.

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Lyricist I
October 9, 2020

Still doesn't work and it's been a year plus... Just wow... I guess sonos isn't going to make sure this integration exists?  I guess I should think about returning my speaker... 😐 ... Wouldn't have bought it in the first place if I knew it didn't work with one of the two music services I use... Very very very disappointed as this was my first sonos purchase and most likely my last

Lyricist I
October 15, 2020

I know there is a workaround by playing Sirius XM via the Sono App but not having the voice command via Google Assistant was something I wasn’t expecting to happen when I bought my Sono One. To be honest, I may need to return my Sono One and go with a competitor.

It would be great to know when this will be supported in terms of timelines. If I knew this was on the way, I may decide to keep my Sono One and not go to a competitor. It’s clear from this thread that people would really love for this to be supported. Considering Pandora/Sirius XM are now one of the top music streaming companies by market share, this should be enough to make this urgent.