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Phononaut
Contributor II
November 7, 2019

New Google Assistant SiriusXM integration not supported?

  • November 7, 2019
  • 85 replies
  • 7263 views

Google just released native support for SiriusXM via the Home app.  It is listed as a “radio” service.  I can use voice commands to start and stop stations just fine on the actual google home products (Hub, mini’s etc), however when I attempt to target my Sonos system for playback I am told by Google Assistant that the device is not supported.  For example, I say to my Home Hub “Sonos Kitchen play Phish Radio on SiriusXM”.  Google Assistant recognizes the command as valid with something like “OK playing Phish Radio on SiriusXM on Kitchen” ; immediately followed by “Sorry kitchen is not supported at this time”.  Is this a bug or functionality that is not yet built?  Please note that I am logged into the same SiriusXM account on both my Sonos system and the Google Home system.

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    85 replies

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    BrodyTurboDog
    Lyricist I
    November 18, 2020

    Hi @Krishma M 

    What’s the latest news on getting SiriusXM to work with Google Assistant? What has been the team’s response when you bring up this issue? Does Sonos intend to address this bug, or is this something that Google needs to fix? 

    Thanks!

    Mbalmer
    Lyricist I
    November 19, 2020

    I’ve never joined a thread in my life but this is beyond frustrating. Enough people have voiced their concerns. It’s been a year. Get your $hit together and give the people what they want. Give us a timeline. Give us something. @Krishma M sounds like a politician dodging everything. 

    Soundbyte
    Lyricist I
    November 24, 2020

    We keep getting the same response here. Can someone at least tell us if this integration is actually going to happen? At least tell us that. 

    larman2001
    Lyricist I
    November 25, 2020

    We keep getting the same response here. Can someone at least tell us if this integration is actually going to happen? At least tell us that. 

    I spent an hour with Sonos support today about this exact problem. Wasted one hour of my life only to be escalated to a supervisor saying ‘Sirius XM is not supported’!!

    [Thank you for working with me today. As we discussed on our call these are the music services that should work with Sonos and Google Assistant: Spotify, Pandora, iHeartRadio, Deezer, Tidal (Only supported if added to Sonos app and using an explicit command: "Hey Google, play Adele from TIDAL."), TuneIn and YouTube Music.] 

     

    So pissed!!

    Soundbyte
    Lyricist I
    November 25, 2020

    🤨

    Lou54321
    Contributor I
    November 29, 2020

    Black Friday deals look great but I'm not purchasing another sonos product till this is shorted

    Lou

     

    Schtack
    Lyricist I
    December 1, 2020

    Guys this is embarrassing.  This thread is well over a year old.  You can’t stay in business if you can’t improve the Google assistant integration Quickly.  This is some pretty basic coding work.  I have a Sonos system with over 10 speakers and even getting Google assistant loaded onto the system across all the speakers was embarrassingly slow.  Let’s go team.  You’ve gotta be better.  

    works4jah
    Lyricist I
    December 2, 2020

    Just switched everything over from Alexa to Google Assistant and spent the last 3 days trying to figure out why SiriusXM wasn’t working. I primarily listen to SiriusXM and very shocking this basic feature hasn't been developed yet. Rethinking my support of future Sonos purchases. 

      Airb330
      Lyricist II
      December 6, 2020

      How is this not fixed? 
       

      alexa and SiriusXM have had major issues for me lately so I switched to Google assistant and find out this ain’t even possible?

       

      Sonos just continues to get worse with time. I actually am starting to miss my old setup of google chromecast  audios. It was simple and worked and cheap! 
       

      I shouldn’t have to start XM on my phone every time. It should work well with the voice assistants. 

      Puckhog31
      Lyricist I
      December 16, 2020

      Is the Sirius/Google Assistant enhancement in your pipeline?  Get this fixed asap.  My Sonos One purchase will be my last Sonos product purchase until this is fixed.  I can’t believe the age of this thread and this issue is still not fixed.  Also I find your lack of transparency about the Google Assitant/Sirius limitation prior to my purchase off side.

      Puckhog

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