Google Assistant & Sonos

I’ve used Google Assistant to control Pandora (default service) playback on Sonos amps for years with no real issues.   So when I asked google assistant to “Play Led Zeppelin Radio”, Sonos played a Pandora classic rock radio station based on the music of Led Zeppelin.   All was good in the world 😀However, in the last few weeks this capability is broken.    Now when I tell google “Play Led Zeppelin Radio” what I get is a queue filled with some songs by Led Zeppelin and other random unrelated songs with the words “Led Zeppelin” in the song title from every genre possible.  See the attached image.  The command works properly when the google device is not connected to a sonos speaker.EDIT - More Info:    I have the same issue on Sonos Arc (built-in google assistant).  The problem goes away if I change the default music speaker of the google mini to itself (i.e. disconnect the mini from Sonos).  But the problem returns when I make a sonos speaker the default player for the google mini. Wha

I use Google assistant to launch spotify contents on Sonos One.Assistant voice correctly repetes what I asked to play on Sonos, but nothing happens.The problem has appeared randomly. I try to reset everything but still not working 

I have been having issues controlling my Sonos system via Google assistant. I decided to unlink and readd Sonos to Google home.When doing so, I am presented with two identical systems, with no way to disringuish one from the other.I only have 4 speakers all under one system, so don't understand why two show. Oddly, if I select one it only adds two devices. If I unlink and try with the other, it only adds the other two devices. Anyone have ideas on what the hell is happening here? ThanksEds

I've just bought a beam gen 2 and set up the google assistant but when I ask it to play music it tells me "sorry it looks like you have not set up your account on this media service provider yet"Spotify works if I connect through the Spotify app.  Can anyone help?

Hi CommunityI am using Beam which is connected vie ARC to my Sony Bravia VH21 (Google TV OS) and Google Home for my smart-home (both Sonos and the TV connected to Google Home).In the Google Home app, I can see two devices for Beam:Sonos Beam - works well.  Sonos Beam TV Control - it constantly appears as offline. In the past, it used to be in online status, which I could use to switch-on the TV (via ARC). I have been trying to fix this and search for articles about the problem but can’t find anything. Can anyone share advise on how use Beam and ARC connection in order to switch on the TV?Many thanks

I have a Sonos One and Sonos Arc, both with Google Assistant set up on themPrior to about a few months ago, I could ask Google on either Sonos system “What’s in the news?” and it would play my chosen news source (WSJ)Now, when I ask Google on either Sonos Device, it says “Sure now playing the news!” as expected, but immediately jumps to “That’s all for now” without playing the news audio in between.This implies the command is being received and parsed, but something is wrong with receiving the audio stream for the news itself.Why this is a Sonos problem and not a Google Problem:I also have a Google Nest Audio on the same network, that when I ask it the above, will properly play the news.This confirms its not a home network issue, and not a Google issue, as the Google Assistant on this device as well as my iPhone can properly perform this task.How do I fix this problem?

How do I get the chime active on my Move when using google assistant, once I wake it up saying ‘ hey google’ thanks 

I followed all the destructions without any result.I have a Beam and two Ones.Prior to adding the beam, the Ones were paired with voice asst active on both Ones.After grouping them, NONE of the mic buttons will respond to touch, even when separated.Factory reset twice...Power cycled the Beam numerous times.Any ideas?Moderator edit: removed picture with serial numbers

The latest Sonos App Update has removed my Google Assistant.I have tried deleting unlinking Sonos Beam and re-adding it.   When trying to add Google Assistant to Sonos Beam, Google Assistant looks for Devices.  Most times it does not find any device, occasionally it finds the Sonos Beam and then fails to add Google Assistant!  Going round in circles!   Help please!!The Sonos App Info is Build 80.03.06-release+20240613.b0fbafe42 (and has the latest update). I can confirm the Google Assistant has access to my Sonos Account.I can confirm that the Sonos Firmware is up to date.I can confirm that both Sonos and Google Assistant are on the same Network and the Network is stable. The Sonos Beam works with the TV and it works with third party music App and Google Assistant worked perfectly before the major Sonos App update.  I have unlinked the Sonos Beam from Google Assistant and re-linked it.  Currently get message via G Assitant that says 'No Device Found';  occasionally G Assistant finds th

I’ve purchased a Sonos Roam 2 - love the device, but getting it set up has been an utter pain. I’ve managed to get through the setup eventually, but the one item I can never get working is the addition of any voice control system. Every time I try to add one, the Sonos App goes into a long pause, and eventually tells me to make sure my mobile device is connected to WiFi.I can confirm my app is the latest version, my phone is connected to the same wifi on the same freq as the Roam, and that the Roam has good signal. Even trying to link via Google Home does not work.Anyone got any ideas on how I can get this to function? I’ve rebooted the speaker and the phone, still can’t get anything to work.

Is there any updates on Google Assistant for sonos arc in Malaysia. The last posting has been 3 years ago. Thks.

The Google assistant has started to say that it has problems connecting to the internet. Sometimes it works after some retries.I’ve tried to reconnect the sonos one to the wifi multiple times and I’ve also restarted the router which is located just a couple of meters away (wifi). A month of two ago this was never a problem so I don’t understand where it came from. Anyone know if there’s anything that can be done? 

Cannot set up GA on my Sonos One.  No devices found.  I have done all the usual recommendations but still no luck.  It has worked previously before, but not anymore.  Hope someone can point me in the right direction. Tks, Lorcan

I’m trying to play the FIP radio station, which was previously included in TuneIn, but now all Radio France stations live within their own app/service, which is great news as it removes all the trashy ads, but I can’t figure out the voice commands I can use with my Google Home to initiate playback of FIP. It keeps trying to use TuneIn and fails. Any advice would be appreciated!

Is anyone else ready to toss their Sonos in the trash after the app updates and google assistant not working? I tell google to play music on Spotify, it will play but when I tell it to pause or adjust the volume, it will say “Nothing is currently playing.” When I start the music, it won’t resume the volume level from when it was previously used. I know it’s a “luxury” to have these items, but the only reason I bought them was because they were compatible with google assistant. I have tried everything to get it to work. Google voice assistant is linked to both speakers, everything is “good” in terms of it being connected, it just doesn’t work. If anyone has tips, greatly appreciated. 

The sonos roam does not seem to let you ask Google to play a song on Spotify. It says it will play song and then doesn’t.  it does work how we on the Sonos Beam.  is there a fix coming for this issue with Roam? 

Google assistent kan niet meer toegevoegd worden op de beam 2. Ook de microfoon gaat niet meer aan Moderator Note - Translation by Google:Google Assistant can no longer be added to the beam 2. The microphone also no longer turns on

I think I have a weird one. I have 2 Sono speaks, 2 Google hubs, and on Google mini speaker. When I state the command hey google broadcast / make an announcement. Only my Google device play the broadcast / announcement, none of the Sonos speaker.Try troubleshooting this issue for a month and got nowhere. So if anybody knows what settings I need to configure or what I need to do please let me know. I really like this Google feature

Sonos arc keeps turning sonos arc mic on and off mute. No ambient noise. Could this be a firmware issue? I’m using it with google assistant.  I have it set up with two era 300s as surrounds. thanks!

Hi Sonos Community,I'm hoping you can help with a challenge we're facing in our home.We want to play music via Spotify using Google Assistant as voice control in multiple rooms simultaneously on our Sonos system. Unfortunately, we've discovered that a single Spotify account can only play music in one place at a time. This limits our ability to enjoy music in different rooms simultaneously.Does anyone have a solution or suggestions on how we can work around this issue? We're considering the possibility of using multiple Spotify accounts, but we're not sure if that's the best approach. We would greatly appreciate any expertise and guidance you can provide.Thank you in advance for your help.

Just wondering if anyone else has recently lost the Google Assistant on one of their Sonos Speakers? I have had Google Assistant enabled on two Sonos One speakers in different rooms for about 3 years. Sometime in the past week it stopped working. Also the microphone button on the top of each speaker appears to be disabled. I cannot get the microphone to turn on. Yesterday I used the Sonos Windows App on my laptop to successfully update all of my speakers firmware, thankfully with no errors. However even after this fir ware update and cycling the power to each of the Sonos One's that had the Google Assistant enabled, I cannot get the microphone to turn on?

Hi all,I am trying to add Google Assistant to a Sonos One SL and I keep getting the following error:One or more products in your system are offline. Make sure all your products are powered on and connected to Wi-Fi, Obviously they are all connected to Wifi and I have messed around with various settings with no luck. Any ideas?? 

Nearly two weeks ago from evening to next morning my Google assistant stopped working and impossible to add it again. I’ve rebooted sonos, unplugged and plugged back my router, it’s linked to the speaker via google assist but I keep getting message “no devices founds - make sure that your wifi is on and that your ihone and assistant devices are on the same network then try again”. Wifi is on, devices are on same network - i hadnt touched or changed anything in the time it stopped working.  Am not sure what else can do so please advise.  I tried calling customer support to find i was number 70 in the queue.  You don't monitor your email support anymore so no way of getting in touch with a human being which is incredibly frustrating. 

Hi everyone,I'm based in the UK and had Google Assistant running smoothly on my Sonos One until last week. I decided to switch to Alexa temporarily and update the Sonos app. However, I couldn't get Alexa to work satisfactorily, so I tried to revert back to Google Assistant. Since then, I've been unable to re-enable Google Assistant. Despite several attempts at resetting the app, rebooting the device, and trying again, I keep encountering the error message: "Google Assistant is not available in your country."This is puzzling because Google Assistant was working fine before, and according to the Sonos support page https://support.sonos.com/en-gb/article/google-assistant-availability-on-sonos), it is available in the UK. It feels like Sonos is blocking me from using either Google Assistant or Alexa now. I’m concerned that this might be an issue to push for upgrades, which I’m not willing to do after this experience. Has anyone else faced this issue? Does anyone know how to fix it? Any hel

Why does my speaker delay the music resuming after asking for the volume to be turned up/down for approx 30 seconds or when I ask for next track I miss the start of song as the sound is delayed for again 30 seconds  I use Google assistant as my voice assistant on the arc