Contributor I

how do i stop google assistant using tunein

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I listen to my music through Sonos speakers and use Google assistant on hubs to voice control these.

Up until this week BBC radio was available on TuneIn the radio app which Sonos used to radio stations. This now doesn't work which is fine as it advised I linked BBC sounds . I can listen to the BBC through the Sonos app all good. Problem is if I ask assistant to play BBC radio 1 on sonos the reply is " playing BBC radio 1 from tune in " this results in silence . I've deleted TuneIn from Sonos and it's still doing it. Even if I use the command "play BBC radio 1 from BBC" it either doesn't understand or just gives the same playing from TuneIn reply. It also does it for all stations like radio X or heart . What command can I use or change stop assistant using TuneIn ?

Thanks sarah

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Airgetlam

Well, you’re mostly right, in my opinion. It is a Google problem, they’re the ones who need to fix it. Sonos doesn’t have any control over that.

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Bruce

T

Tuneinsucks

Lyricist I

My wife just wants to listen to CBC Toronto. I have spent a fortune on sonos products.

I don't use voice apps. All I want is to go on my phone, search cbc radio 1 and get it. Instead I get the obnoxious Tune in monogram and commercials. Cbc is and will always be commercial free. Please Sonos, remove tune in from your search. Or say, when the option comes up saying. "commercial free" I can go there. Please no commercial radio please.

Am I clear?

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BenInUK

Avid Contributor I

Poking this again. UK Sonos user here, wanting to hear BBC Radio on my Sonos via google voice assistant. I need “Play BBC Radio 2 in the bathroom” to get my Zoe ball fix in the morning.

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5

5pryor

Lyricist I

Same issue here and it's incredibly frustrating.

Any update @Sonos ???

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106rallye

Well, you’re mostly right, in my opinion. It is a Google problem, they’re the ones who need to fix it. Sonos doesn’t have any control over that.

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kmanpilkers

Lyricist I

Still no fix for this? Unlike some others here I find depending on how I ask Google Assistant to play BBC Radio 2, it will either play nothing as it's not accessible, or occasionally it plays BBC Radio Cymru 2 on TuneIn as it finds that to be a match. As a non-Welsh speaker this was somewhat surprising to say the least. If you ask it to play BBC radio 6music it doesn't do anything as obviously this has been made inaccessible via TuneIn

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