Contributor II

Google voice - sorry i can’t find what you asked for.

Forum|Forum|6 years ago
August 4, 2020
70 replies
4294 views

I have a few recurring issues with google voice and my Sonos ones. Either when I ask to play a radio station the response is OK playing xxx radio station. Sorry I can’t find what you asked for.

Or sometimes when I ask to play artist name I get Sorry I can’t do that here but you can ask me to play it on one of your other devices.

And sometimes this commands work… wondering if Alexa might be more helpful?

We use Google WiFi and have a WiFi point in the neighbouring room to one of the Sonos ones and I wondered if this might cause something funky to happen as I don’t think this was a problem until I upgraded the WiFi points and now have one which is voice enabled. Can anyone help? Please!

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Show previous replies

M

MooseP

Lyricist I

I also started getting "sorry, I can't find what you asked for" when requesting that Google Assistant play music through the Sonos. it used to work, and nothing has changed on my end. The problem seems to be independent of music service, as it is an issue with both YouTube music and TuneIn radio.

G

goods1

Lyricist I

Same issue here, playing your playlist, sorry I can t find what you asked for….. started happening 2 weeks ago, tried all of the fixes nothing works. My google products are working fine.

G

goods1

Lyricist I

Diagnostic report 1058226421

MAscooby

Trending Lyricist I

Same problem here. I can play pretty much anything through my Google devices and pretty much nothing through my Google-enabled Sonos devices.

P

perrymasterflex

Contributor I

Diagnostic confirmation:

1812561574

A

aphasian

Lyricist I

diagnostic confirmation # 519393952. Thank you for looking into this!

H

HORHAY

You can add me to the list as well. The issue popped up about a week ago. I can manually initiate playing Tune-In content or my local radio stations through the Sonos App but when doing so through the Google Assistant, I get the ‘Sorry, I can’t find what you asked for’ response.

I’ve got over $1,000.00 worth of SONOS devices in my house and it would be an understatement to say this is an extremely disappointing development.

Diagnostic Confirmation #1471919679.

G

garrettn

Lyricist II

I started having this problem about a week ago as well. I have Sonos One Gen 2’s, Sonos Beam, Sonos Arc, all have the issue.

Diagnostic submitted, #1778073560

Sonos team, you’d save a lot of us and your team time if you could tell us how to resolve this on our own.