Google assistant on Sonos one not responding

+1

I'm having the same issue, no voice match settings configured, I've done full factory resets of all of Sonos devices, unlinked Sonos account from GA and set it all up again from scratch. I've reset the controller, swapped speakers around to different rooms, still nothing..

Alexa hears me just fine, the actual 'Okay Google' trigger word works perfectly - it just doesn't respond to anything I say after the trigger word.

It worked perfectly fine until late last week.

+1

I'm having the same issue, no voice match settings configured, I've done full factory resets of all of Sonos devices, unlinked Sonos account from GA and set it all up again from scratch. I've reset the controller, swapped speakers around to different rooms, still nothing..

Alexa hears me just fine, the actual 'Okay Google' trigger word works perfectly - it just doesn't respond to anything I say after the trigger word.

It worked perfectly fine until late last week.
I have just replied to your post in the other thread.

As an aside, I personally would not factory reset your speakers, that’s usually only ever required as a very last resort. Such 'resets' are unlikely to resolve these type of voice assistant issues and there are plenty of other things you need to check first, before considering resetting your speakers.

Hi Folks,
Alexa still working fine so that is my 'fix'!
just as easy to set up and use as Google assistant.
Good luck
DD

Hi Folks,
Alexa still working fine so that is my 'fix'!
just as easy to set up and use as Google assistant.
Good luck
DD
My current preferred voice assistant too. The Google integration features still have someways to go to be on par.

Same here

In my country I can't use Elexa. If someone has a solution I still would love to hear it!

In my country I can't use Elexa. If someone has a solution I still would love to hear it!
As you are from Netherlands, you may need to set both your Sonos online profile country setting and also your Google Assistant language to Netherlands. I think Google 'perhaps' worked with English (United States) during the initial rollout and testing stage, but that may have been been stopped now. So perhaps try switching your language to the correct setting.

I'm also from the Netherlands and I have the same problem!
I have 2 sonos one's and a sonos beam.

Last week the sonos one in the kitchen wasn't answering (it did respond on the phrase "Hey Google" or "OK Google" but after that it ignored everything). And now the Sonos One in the bedroom isn't responding. The Beam was/is always working well.

I think I fixed the problem by resetting my Google Home and setting only 1 language (Dutch or English) but I found that Google doesn't fully function with only the Dutch language.

I'm also from the Netherlands and I have the same problem!
I have 2 sonos one's and a sonos beam.

Last week the sonos one in the kitchen wasn't answering (it did respond on the phrase "Hey Google" or "OK Google" but after that it ignored everything). And now the Sonos One in the bedroom isn't responding. The Beam was/is always working well.

I think I fixed the problem by resetting my Google Home and setting only 1 language (Dutch or English) but I found that Google doesn't fully function with only the Dutch language.

Hi fellow Dutchman 🙂. Could you explain what you mean by "doesn't fully function?" I tried the one language, Dutch, and my experience is that it works on volume control now (albeit way more buggy and unresponsive then when I used it on the English language). But: it doesn't play any song from Spotify with the "speel" = "play" command. It that what you experience too?
Not to mention by the way that when I set my Androind Language to English too, which I tried out yesterday, suddenly "routines" and stuff became possible. Which would be great. But now that is a dream far away, I just want it to play songs and work well on voice command 😞.

(by the way, the Dutch google assistent on my phone DOES play songs from Spotify and understands me, in contrast to the Sonos version.)
So, in short, what works for you and what doesn't now?

In my country I can't use Elexa. If someone has a solution I still would love to hear it!As you are from Netherlands, you may need to set both your Sonos online profile country setting and also your Google Assistant language to Netherlands. I think Google 'perhaps' worked with English (United States) during the initial rollout and testing stage, but that may have been been stopped now. So perhaps try switching your language to the correct setting.

Tnx for the reaction! I tried that and it works, kinda ... (see my post above this). At least it can hear me now, but speech recognition on SOME commands is still way worse than the Android Google Assistent. It's weird, I can't really understand a logic behind it.