Google assistant on Sonos one not responding

also Google activity does not show me speaking to the Sonos!

Is the google assistant working for general things like weather etc?

Some things to perhaps check...

• That you ony have one language installed in the GA/GH App.
• That you have set a “default” premium music subscription service in the GA/GH App.
• That you have installed the same “default” premium music subscription service in the Sonos App.
• That the Sonos skill/action/device card is installed in the GA/GH App and that you can see the Sonos devices in your Google Home App.
• That the GA is installed in the Sonos One “Room Settings” under the “Voice Services” section in the Sonos App.

Many Thanks Ken.
I have just set to English but Google assistant works ok on my mobile with the Sonos controller.

Have set 'default' premium music subscription (spotify) but not upgraded my Spotify account yet. I have just been testing using Radio stations.

I can see the Sonos speakers in the GA and as I said get sound from the speakers ok.

Am at work so cannot check your last suggestion at the moment.

Will have another test tonight, really appreciate the help.

There was an outage yesterday which may have caused this. Can you test and confirm if the problem persists?

Just set up new Sonos One with Google assistant.
The Sonos controller works and I can stream radio/music through the Sonos One.
If I speak to the Sonos, the music goes quiet so the microphone hears me saying 'ok google', however I get no response from Google.
If I speak with my Google Assistant mobile device active, then Google response does come from the Sonos.
Any ideas Guys?
Thanks
DD
Got the same issue a day before the outrage was reported. Now it is still there.
The only difference all my commands are stored in Google Activities. Discussed with Sonos Support but they cannot tell something useful. Any ideas?

Just set up new Sonos One with Google assistant.
The Sonos controller works and I can stream radio/music through the Sonos One.
If I speak to the Sonos, the music goes quiet so the microphone hears me saying 'ok google', however I get no response from Google.
If I speak with my Google Assistant mobile device active, then Google response does come from the Sonos.
Any ideas Guys?
Thanks
DDGot the same issue a day before the outrage was reported. Now it is still there.
The only difference all my commands are stored in Google Activities. Discussed with Sonos Support but they cannot tell something useful. Any ideas?
Regardless of the Status page I'm not sure if all of the issues are yet resolved.

Edit: Status page updated to show partial outage...

Hi!

I logged in here, because I have the same issue and it's driving me crazy. It was al working perfectly, suddenly a lot of silence. This is the weird stuff:

• On my phone if I use the exact same commands with google assistent (i.e.: "play The Beatles"), it still works perfectly and it can play songs from Spotify. My phone then plays them on the app, not Sonos. So: google assistent can understand my commands.
• The Sonos One always still perfectly understands "ok google" and can answer "what is the time" every single time (so seems to understand my words). So: the sonos microphone and device still can understand commands.
• I have tried resetting both the sonos app, the google assistent and the sonos one itself, but no results.
• Status page seems to be fine.
• It works perfectly for a couple of weeks, it could switch from Spotify, Tune-in, to volume-up and volume-down so well. My phone would be in another room, so I am sure it was the Sonos system microphone + google assistent working.
• There is no red/orange/green light. It's just off, and lights up white when I say "ok google".

I live in the Netherlands. My language is set to English (US), used to work perfectly on that. If I set my language to Dutch (language in the Netherlands), still the same problem. I would love to hear suggestions. Already tnx for posting, now I know it's not just me going crazy 😃.

p.s. I worked through all the suggestions above, no results 😞.

Having the exact same problems for the past couple of weeks and I've tried all the suggestions before.

Hi Folks,
Google assistant on Sonos would respond to womens voices for 'what is the time' but ignore my voice. if I lowered my voice deeper it would work sometimes.
Using the assistant on my mobile I have no issues so I assume it is Sonos implementation of assistant which is the problem.
Solution - switched to Alexa. No problems understanding anyone.
One for Sonos to check out!
Thanks all
Sonos sounding great by the way.