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Error launching a Radio.com station via Google Assistant on Sonos One

Forum|Forum|7 years ago
July 4, 2019
15 replies
540 views

Via the Sonos Controller, I am able to play radio.com stations on my Sonos One speaker, which is configured with Google Assistant Voice support. However, if I say "Hey Google, play 670 The Score on radio.com" it says, "Alright, playing WSCR on radio.com" followed by "Sorry, there was an error for the Kitchen." This has been happening since the implementation. If configured with Alexa instead, it works. This happens with every radio.com station that I've tested.

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Best answer by Jean C.

Hi there @cswimbound2001.

I’ve done a lot of digging on my end and it doesn’t look like the voice command functionality from Google Assistant on Sonos supports the Radio.com service as yet.

The cross-platform functionality between our hardware and the voice services that we work with are a partnership and a work in progress.

I’ll be sure to pass your feedback along to our development team. Please keep an eye out on our announcements thread for expanding features and functionality.

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Jean C.Answer

Retired Sonos Staff

Hi there @cswimbound2001.

I’ve done a lot of digging on my end and it doesn’t look like the voice command functionality from Google Assistant on Sonos supports the Radio.com service as yet.

The cross-platform functionality between our hardware and the voice services that we work with are a partnership and a work in progress.

I’ll be sure to pass your feedback along to our development team. Please keep an eye out on our announcements thread for expanding features and functionality.

Help others find useful content by clicking the like button and selecting the best answer to your question.

C

cswimbound2001

Lyricist II

@Jean C. - So in other words, as of now, the only way to play Radio.com stations on a Sonos speaker (Move in my case) is by playing them through the Sonos app? Just making sure I understand correctly.

Do you know if there are plans for Radio.com stations to be supported by playback via Google Assistant in the future? Thanks again for your input and info on this topic.

Jean C.

Retired Sonos Staff

Hi @cswimbound2001 that is correct.

Full support for all of our music services through voice control is our ultimate goal but I don’t have a time-frame for individual services.

You certainly aren’t the only one asking for this feature but I can’t say when we will have this working.

Soon, I hope.

Help others find useful content by clicking the like button and selecting the best answer to your question.

C

cswimbound2001

Lyricist II

@Jean C. - That makes sense. Looking forward to having this feature fully supported and I'll keep checking the announcements thread for updates. Thanks again for your time looking into this.

C

CReynolds

Contributor I

Any updates?

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