Hi everyone,
I'm based in the UK and had Google Assistant running smoothly on my Sonos One until last week. I decided to switch to Alexa temporarily and update the Sonos app. However, I couldn't get Alexa to work satisfactorily, so I tried to revert back to Google Assistant.
Since then, I've been unable to re-enable Google Assistant. Despite several attempts at resetting the app, rebooting the device, and trying again, I keep encountering the error message: "Google Assistant is not available in your country."
This is puzzling because Google Assistant was working fine before, and according to the Sonos support page https://support.sonos.com/en-gb/article/google-assistant-availability-on-sonos), it is available in the UK.
It feels like Sonos is blocking me from using either Google Assistant or Alexa now. I’m concerned that this might be an issue to push for upgrades, which I’m not willing to do after this experience.
Has anyone else faced this issue? Does anyone know how to fix it? Any help would be greatly appreciated.
Thanks!