Unable to add Google Assistant

  • 16 May 2019
  • 3 replies
  • 1883 views

I get this error when I try and connect Google Home to Sonos (via Home app) even though I’m using the same email address for both accounts.


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3 replies

Userlevel 6
Badge +10
The status page at https://status.sonos.com/ still shows a partial outage for Google Assistant, so I assume this is the cause for your issue. I've been having this same problem since yesterday.
I'm getting this error message now when I try to add GA to my Sonos One. Sonos Registration/API looks like it's up and running, so I'm not sure why.

Were you able to get passed this error? I'm getting this same issue right now and I'm unable to get passed it.