I would never have bought this kind of product (Sonos one) if I knew that Alexa and GA (WOULD SCREAM AT ME) (hands off) when it is in fact a “voice controlled” appliance. What I say is that even though I bought a voice controlled speaker I have to physically walk to my speaker and touch it with my finger a couple of times and then say what I want it to do, I like my stuff to NOT fuss with me. Instead it’s easier to quietly find my iPhone and find my hue app when I go to bed. Yes of course I’m lazy! That’s why I bought the product. Why else have a (voice controlled) speaker. What’s the point of you even answering if you don’t know everything about the subject that we in this forum are talking about? And requesting! 
The speaker is pricey and Sonos can (probably) pretty easy fix this with programming and updating the app. I’m no expert but can you integrate Alexa and GA into your app to work pretty seamlessly with your speakers then it would probably not be that fricking hard to get some kind of “slider” for the voice assistants. Thank you! 

I sought out this community forum specifically to make this request; I’m glad someone else made it. I purchased Sonos specifically for the Google Assistant integration, but this annoyance is making me reconsider buying more speakers.

It’s very strange how they didn’t see this themselves. 
This really is a problem for them to consider doing something about and fast. I would use the feature everyday if it wasn’t screaming at night in my apartment. Now I never use it because it gives me stress. Not a very pleasant experience. The speaker is great! But everything needs to be great. 

Adding to this complaint.

I took for granted there was a way to lower the GA volume but I see from all the other complaints there is none and it’s been an issue for more than 10 months. This can’t be a difficult fix, and is not a luxury experience from what is suppose to be a luxury product.

@SONOS: PLEASE, AT LEAST GIVE A WORK AROUND TO CUSTOMERS WHILE YOU ARE (HOPEFULLY) trying to figure this out.

The assistant volumes are really WAY TOO LOUD.

Another option since Sonos is pinning this issue on Google would be to implement the functionality so Google Assistant doesn't repeat every command back to you. If I turn on the lights, I don't need it yelling at me to confirm "ok turning on the hallway lights". Google products have been able to do this for 6+ months, you get a small audible sound rather than repeating the entire command back to you.

I had a feeling buying Sonos products with Integrated Google Assistant would result in inferior functionality and stagnant updates. It's been a year and I haven't seen any of the Google Assistant issues fixed, and these are things regular Google home minis can do. 

At first, the level was acceptable. But now (a year later) the volume level of my assistant looks like to keep getting harder every day. The buttons on the speaker itself won't react to the volume change.

Now with the Coronavirus times I'm able to work a lot from home, and would like te be updated by my smartspeaker with the latest news updates. Unfortunately, my neighbours get the new for free too now 

Sonos → Google GET TOGETHER, man up, or do whatever you'd like to do this summer. But please give us the asked changes to freely adjust the volume settings.

yours sincerely,

My neighbours and I.

PS-  I wanted to add that I switched to Google Assist at because I do not want to support Amazon and Amazon products but sadly Alexa doesn’t have this issue. I hope Sonos and Google get on assistant and improve the experience so we don’t have to have everything Amazon :(

I'd like this also!!! 

Just got a beam to pair with my ones , need to be able to turn down the volume on the GA so it's not as loud as the music/TV 

Come on sonos, please fix this. 

When I say “Hey Google, tell me about my day” I hear the greeting, overview of weather, traffic etc. at a nice volume on my Sonos One and then she shouts at me “Here’s the latest news.”  Hardware controls don’t work and the news stories that follow are at the same crazy loud volume.  If I needed to hear it 1000 feet away it would be perfect.  When I’m in the same room it’s assaulting.  This is sooooooooooooo annoying.

I want this also - it’s crazy having the thing shout at me in the middle of the night.  It cannot be that difficult to fix.  

Even if it is a Google problem, it’s also a Sonos problem to solve on behalf of their customers. No buck passing allowed. Sonos has far more influence than individuals do.  Protect your brand integrity please. 

Can this please be fixed… please. I’m using a bunch of Sonos One speakers and find myself actively avoiding using GA due to how it yells; seemingly randomly.

Evenings looks like:

🥱 “Hey Google, turn off all the lights.” (Sometimes I’ll add a ‘please’)

“OK!!!!! TURNING OFF 14 LIGHTS!!!!! IT APPEARS TWO LIGHTS ARE UNAVAILABLE!!!!” 

🤯🤯🤯🥺

‍♂️“Hey Google, please remind me to write an apology letter to all neighbours within a 300m radius… again.”

I also want a fix SOON.

At least a quick fix... now!

Totally +1 to this. The whole experience using Google assistant in the living room when the Beam is the main speaker, is terrible. The program you are watching is turned down for an extended period while the assistant plays back to you everything you just said, at a loud volume. My Google home mini had stopped repeating every command back to me, and just turned on/off lights with a confirmation sound. Now I have to listen to "sure, turning the living room light off". Turning the TV in/off was always done silently. Now I have "sure, turning Sonos TV control living room on". Drives me nuts 

I have come to avoid using GA on my Sonos One, and quite frankly wish I had kept the Play:1 it replaced. I agree with all the other comments made in that it's jarring, annoying to the point of abusive and not a pleasant experience for the neighbours! Google are missing out because it means that I'm not using the voice assistant as I would, and you are missing out as it means that my intention to invest in a Sonos powered smart home has ceased to be. 

Adding to this, as I previous had a One after GA support launched, and ended up returning it because the support was very unreliable. I got the Lunar White Move yesterday and see that the assistant volume is still extremely loud which makes it problematic to use in the bedroom at night when trying to turn off lights, or set alarms, etc. This really can’t be that difficult to change and I hope that all the litigation going on b/w these two organizations right now doesn’t hamper improvements to this feature.

Just adding a +1 to this issue (having signed up to the forum specifically).

Please can someone respond to this, it clearly needs to be fixed as it is downgrading the whole Sonos experience

Decided to return my Lunar White Move sadly. Can’t use the device in the bedroom with Google yelling at me in the middle of the night when I ask it to turn off my lights or cancel an alarm if I wake up earlier.  

For what it’s worth, Google and Sonos are in the midst of a legal dispute so this situation is not likely to improve. Sonos may have gotten screwed over if you take their argument at face value, but Google has more money and experience on their side. Sonos needs Google, not the other way around. The longer this is drawn out, the less likely we hear of an amicable resolution.

Actually, I remember reading some where that even though there is a lawsuit the two companies have still been able to work together.  Even after they started their legal battle, Voice Match was finally launched on Sonos products plus the wake word sensitivity also added.

But this is purely a Google issue.  It's just something Google hasn't addressed. All Home speakers behave in the same fashion. Word is they are working on it but nothing has come of it.

Google Assistant is much too loud. I can’t imagine anyone likes it yelling. This is something that needs to be fixed.

Any progress on this, or a workaround? The volume is jarringly high and makes it really dumb to use the assistant in some situations.

Just got two Sonos ones and this is definitely a big annoyance, makes me avoid using Alexa. Please fix!