S2 and Spotify Family Premium

Question

HiI’ve not given up at the first hurdle, but there appears to be more than one hurdleFYI we have multiple Google Home devices which work absolutely seemlessly (and cost about a fifth of the price)I bought a Sonos One and an One SL on Saturday. Downloaded S2. Created a stereo pair (in the kitchen) and  after many attempts got Google Assistant on there and then managed to link my Spotify family premium account. Finally it works!Asked my wife and son to do the sameS2 will only use my account for the kitchen pair. Not ideal but ok. So I logged in on their phones and then we added their Spotify premium family accounts. Even after unlinking and relinking  their Spotify account to Home Assistant when they try and play music we get told that their Spotify premium accounts need adding to HA and Sonos. Circles.…Its a bit rubbish. This is my first Sonos product Every post I find online says that everyone should have their own Sonos account but this isn’t an option as Sonos S2 defaults to my account once they’re linked  S2 seems to be the problem maybe?I should say that my Spotify account and Google assistant seems to work fineHope that makes senseI’d really appreciate some helpregards

Corry P · Accepted Answer

Hi @Trying to ListenWelcome to the Sonos Community!Firstly, each Sonos household (collection of speakers) can only be registered to one owner/account. This makes no difference in actual day-to-day use, however. You are correct in saying everyone should have their own Sonos account, but that only applies to Sonos owners, not every person in that house that may use the system. You can have as many users (apps) as you want, but the system sees itself as belongingto you only.You can add multiple Spotify accounts to Sonos within the Sonos app and each can be labelled. See ourAdd a music service to Sonoshelp page for details. So you, your wife and your son can all have your own music available within the Sonos app.When it comes to voice control of music via Google Assistant, however, Google will play from the single Spotify account that’s referenced in the Google Home settings. To work around this, you’d need to set up profiles on Google Assistant so it can recognise your voices and use the appropriate Spotify account for each of you. Instructions for setting up Voice Match can be found here but as of yet we are still working with Google to get this working on the Sonos One.

Trying to Listen · Answer

Hi @Corry PThanks for you reply”but as of yet we are still working with Google to get this working on the Sonos One”I have to be honest this is very disappointing but thank you for the honesty. Saves me reading pages and pages of other suggestionsAny idea when it might be sorted?There are a couple of other things I’ve noticed in comparison withthe Google home device these have replaced. Sonos One doesn’t appear to understand ‘shuffle <Spotify playlist>’ and it’s so sloooow in responding.Thanks again

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