when watching tv my Google assistant on Sonos Arc self activated randomly with tv audio. It happens basically every day. Never happened before when I was using a Beam.
My system is:
Arc connected to LG C9 via eARC (tv audio de-activated)
Gen 2 Sub
2x Ones as surrounds
any idea on how to solve this annoying issue?
Best answer by Ken_Griffiths
My thoughts were that if the TV was quite close in proximity to the Arc that something, like static might be affecting the touch controls in someway, but your Arc looks a fair distance from the TV - I think the absolute minimum distance suggested is 4 inches, but 5+ inches are preferred..
The only other thoughts are to maybe power off the Arc for a minute, or two, and then power it on again and then see how that goes.