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Google assistant not available in Canada... Really?

  • May 16, 2019
  • 25 replies
  • 7160 views

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  • Avid Contributor I
So after finally supporting Google assistant I find that I've got a further wait ahead of me 'cause I don't live in the states. Great job yet again Sonos.

Best answer by Ryan S

Starting today, Google Assistant availability on Sonos is expanding to Australia, Canada, Germany, France, the Netherlands, and the United Kingdom. You can find more details on our community announcement here.
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25 replies

melvimbe
  • May 16, 2019
Are you sure it's Sonos and not Google that is the cause for Canada to be released at a later date?

Peagle
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  • Enthusiast II
  • May 16, 2019
Are you sure it's Sonos and not Google that is the cause for Canada to be released at a later date?

Sonos has been talking this up since 2017 and doesn't tell non US customers they need to wait longer. They own that even if Google **** them over.

It is what it is but 2017 long.

Smilja
  • May 16, 2019
Sonos has been talking this up since 2017 and doesn't tell non US customers they need to wait longer. They own that even if Google fd them over.

It is what it is but 2017 long.


The Google Assistant is available on Sonos in the countries listed below. You'll also find a list of countries where the Google Assistant will be supported on Sonos soon.

https://support.sonos.com/s/article/3491?language=en_US

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  • Author
  • Avid Contributor I
  • May 16, 2019
Are you sure it's Sonos and not Google that is the cause for Canada to be released at a later date?
I don't really care. It's Sonos I paid and it's Sonos that keeps under delivering.

Smilja
  • May 16, 2019

Are you sure it's Sonos and not Google that is the cause for Canada to be released at a later date?I don't really care. It's Sonos I paid and it's Sonos that keeps under delivering.

You did not pay for Google Assistant, it has been delivered for free.

  • Lyricist II
  • May 17, 2019
It's a value added feature.....you paid for it when you bought into a "living" digital ecosystem.

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  • Author
  • Avid Contributor I
  • May 17, 2019


Are you sure it's Sonos and not Google that is the cause for Canada to be released at a later date?I don't really care. It's Sonos I paid and it's Sonos that keeps under delivering.
You did not pay for Google Assistant, it has been delivered for free.

I don't want to make this a fight but the feature was announced when I bought my speakers so, yes I did pay for it.

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  • Headliner I
  • May 18, 2019
The Google Assistant is available on Sonos in the countries listed below.


Well technically it's "country", since there's only one: United States.

I suppose Sonos needs to delay Canada a bit while they add French langauge support, or at least a label saying "Non disponible en français".😊

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  • Enthusiast I
  • May 18, 2019

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  • Author
  • Avid Contributor I
  • May 18, 2019

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  • Avid Contributor I
  • May 20, 2019
Face it, It will be still limited just like alexa is on Sonos. If you really want all the feature of google assistant than just sell your sonos and buy an assistant device. Or Hook a playbar to your tv and use chromecast to play music to your tv which plays through sonos. I have been slowly selling my sonos gear because there is more feature rich tech gear out there.

  • Lyricist I
  • May 30, 2019
And the Nordic countries?! Not even in the "coming soon" list.

Based on Sonos previous abuse of the word "Soon" this is really depressing.

We do speak English here!!, so there is no need to wait for support for Swedish or any other Nordic language.

I can almost promise that 99.9% of the owners of Sonos speakers in Sweden speak fluent English!

This is especially disturbing since Sonos Sweden posted news (In Swedish) on the upcoming Google Assistant support coming later this year (back in 2018)

😥

Smilja
  • May 30, 2019
And the Nordic countries?! Not even in the "coming soon" list.

Based on Sonos previous abuse of the word "Soon" this is really depressing.

We do speak English here!!, so there is no need to wait for support for Swedish or any other Nordic language.

I can almost promise that 99.9% of the owners of Sonos speakers in Sweden speak fluent English!
This is especially disturbing since Sonos Sweden posted news (In Swedish) on the upcoming Google Assistant support coming later this year (back in 2018)

😥


Has more to do with Swedish (media) laws and regulations rather than with the Swedish language.

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  • Headliner I
  • May 30, 2019
And the Nordic countries?! Not even in the "coming soon" list.

Based on Sonos previous abuse of the word "Soon" this is really depressing.

We do speak English here!!, so there is no need to wait for support for Swedish or any other Nordic language.


"Soon" in the technology industry has a slightly different definition than in general English. In the technology industry it means "some time between next week and never", and is not meant to imply any sort of schedule or commitment. ☺️

  • Lyricist I
  • June 8, 2019
It was sold to me in 2017 based on the suggestion that Google Assistant would be supported that year. Still waiting.

Jeff S
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  • Retired Sonos Staff
  • June 10, 2019
It was sold to me in 2017 based on the suggestion that Google Assistant would be supported that year. Still waiting.

Hi there,

I'm not sure where you're located, but Google Assistant is available on Sonos systems in the US right now. You can read more here.

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  • Enthusiast I
  • June 28, 2019
Hoping that Google Assistant should be available for the Sonos Beam and Play One in Canada July 9th, 2019.

Best Buy Canada indicated July 9th in their flyer.

https://mobilesyrup.com/2019/06/22/google-assistant-canada-sonos-speakers-best-buy-july/

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  • Enthusiast I
  • June 28, 2019
Ohhh. This site says July 3rd. But it is older than the June 22nd Best Buy ads. So I am guessing the July 9th date is more current estimate.

https://blog.bestbuy.ca/tv-audio/sonos-google-assistant-announcement

  • Lyricist I
  • July 2, 2019
Just checked sonos app from Canada. When adding google assistant voice service, it now takes me to sign up google home app and connect google assistant. But as soon I try to connect sonos in google home, it gives error “not available in your country”
Previously, this message was shown on the sonos app itself. Does it mean they are in middle of enabling it in Canada???

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  • Enthusiast I
  • July 2, 2019
This article indicates Google Assistant is available in Canada today, July 2nd. (also U.K., Germany, Australia, France and The Netherlands)

Read more at MobileSyrup.com: Google Assistant now available on Sonos One, Beam speakers in Canada

https://mobilesyrup.com/2019/07/02/google-assistant-now-available-canada-sonos-one-beam

Ryan S
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  • Retired Sonos Staff
  • Answer
  • July 2, 2019
Starting today, Google Assistant availability on Sonos is expanding to Australia, Canada, Germany, France, the Netherlands, and the United Kingdom. You can find more details on our community announcement here.

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  • Enthusiast I
  • July 2, 2019
Great news. So now we can move to the correct settings, re-test the stuff that wasn't working, and get it in the queue for a fix where appropriate.

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  • Avid Contributor I
  • July 2, 2019
I'll just wait a few more days into July and buy the Google home hub max and have so many more features like hand gestures etc Even the old Google max is like half the price of sonos Play 5 Sure glad I was able to off load my play ones. As for home theater being over 2000. I am moving on to way better sound bars that include eARC and atmos, not to mention other sound formats for cheaper.

Sorry sonos, I now see why your going the Ikea route.

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  • Headliner I
  • July 2, 2019
Starting today, Google Assistant availability on Sonos is expanding to Australia, Canada, Germany, France, the Netherlands, and the United Kingdom. You can find more details on our community announcement here.

Great!

Next question: are there any fixes yet for the issues identified in the initial U.S. release? Is there any place we could check occasionally to see what changes might have been made?

Ryan S
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  • Retired Sonos Staff
  • July 2, 2019

Starting today, Google Assistant availability on Sonos is expanding to Australia, Canada, Germany, France, the Netherlands, and the United Kingdom. You can find more details on our community announcement here.Great!

Next question: are there any fixes yet for the issues identified in the initial U.S. release? Is there any place we could check occasionally to see what changes might have been made?

There aren't any specific issues I can think of from the US release that were carried over, or resolved for that matter. The day of there was a bit of an outage, but that was fixed quickly. Though there are certainly some features that have been requested, and feel free to add more to the list as well. We usually make a community post here when there are several things to add, but updates for features often come as cloud updates, so they might not be linked with a software update.