Answered

Cannot add Google Assistant to Sonos

  • 6 February 2023
  • 6 replies
  • 498 views

I’ve been trying to add the ability to control my Sonos system with Google Assistant. In the Sono2 app, I go to “Service & Voice”, then select “+ Add a third-party smart device to control Sonos”. I then get the option of either Amazon Alexa or Google Assistant. When I choose Google Assistant, I get the following screen:

 

It doesn’t let me add any functionality in the app itself. I have followed this instructions on Google Assistant but it doesn’t work. I spent a long time on the phone with Sonos Technical Support but they couldn’t solve this. Anyone get past this issue?

 

Thank you 

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Best answer by GuitarSuperstar 6 February 2023, 21:58

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6 replies

Userlevel 7

Make sure you tap the “Add Google Assistant” button, not “Learn more”.

See the full instructions here:

https://support.sonos.com/en-us/article/set-up-a-google-assistant-device-to-control-sonos

I am tapping “Google Assistant” but this Quick Help screen is what I get and I cannot get past it.

Userlevel 7

Have you tried deleting and re-installing the Sonos app?

Tried it, same outcome. (Thanks for helping, btw).

This is not answered… I still can’t add Google Assistant for voice control on either an Android or iOS device. Help!

Userlevel 7
Badge +18

Hi @DrWho 

Welcome to the Sonos Community!

You need take no steps in the Sonos app to use your Sonos system with Google Assistant on a separate device. Simply link to your Sonos account in the Google Assistant app, as described in https://support.sonos.com/en-us/article/set-up-a-google-assistant-device-to-control-sonos.

Google Assistant can only be added to a Sonos system if you have compatible speakers, which you do not.

I hope this helps.