Contributor I

Why Sonos? Patrick, what are you doing?!

24 replies
971 views

I had this show up on YouTube feed today, I think this is finally the straw that broke the camel’s back.

I dealt with the terrible “new” app. I dealt with previous features being removed and having to be reintroduced. I dealt my system dropping off the network. I dealt with it all. Now you're telling me that aside from almost making my entire hardware paperweights , I now have to deal with the fact that you're going to sell my data, and not only that, I can’t opt out of it, you're forcing me into these terms, after spending thousands on your hardware.

DO BETTER SONOS. DO BETTER.

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jgatie

Then there are those who claimed to have left Sonos due to privacy concerns in the past but just seem to keep on cropping up in one persona or another . . .

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craigski

Local Superstar

Sonos is a tiny molecule in a huge ocean of data. Should we really lose any sleep over whether they can profit from the fact that we like Foo Fighters?

From what I have seen and understand from the data Sonos collects, they don’t collect to that level. They may know what Music Service you used (eg Apple Music/Spotify/Local Library) on a specific day and for how long, not what tracks you listened to, or when you listened to them.

Apple/Spotify/Amazon/Google/etc, will know you like Foo Fighters.

Bumper

The Verge:

https://www.theverge.com/2024/6/14/24178433/sonos-privacy-policy-customer-data-controversy

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Rhonny

Prodigy III

The Verge:

https://www.theverge.com/2024/6/14/24178433/sonos-privacy-policy-customer-data-controversy

Oh the irony! An article on The Verge, talking about customer anger around Sonos’ privacy policy, covered up by a window asking for consent to use your data. You either consent to them selling you out to almost 200 partners, or you need to spend the next 30 mins unchecking all the partner consents.

This is precisely what I mean when I say the Sonos privacy/data ‘furore’ is a complete overblown nonsense compared to how much data one gives away every moment one spends online...

Bumper

I didn’t get that pop up (maybe due to location or the dns I use). With these popups IME you can decline and read the content or not. Or was this not the case with this one?

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sjw

Local Superstar

I guess the point is you can decline those cookies and still access the site, unlike the new Sonos policy?

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Rhonny

Prodigy III

I didn’t get that pop up (maybe due to location or the dns I use). With these popups IME you can decline and read the content or not. Or was this not the case with this one?

Nope. Accept or Manage Options. If you click Manage Options, the choice is Accept All or Confirm Choices. If you only want to Confirm Choices, you first need to scroll down all the various toggles (turning on or off), and then you have to go into Vendor Choices and individually toggle off all their hundreds of partners…

Perhaps you have previously pressed Accept, as if you do that, usually you don’t ever get the window again.

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Rhonny

Prodigy III

I guess the point is you can decline those cookies and still access the site, unless the new Sonos policy?

No you really can’t. There is no choice but to do as I described above… (We’re not talking about Sonos, we’re talking The Verge.)

jgatie

Some people are so absolutely delighted that Sonos maybe, sort of, could be, kind of selling data, they’re positively giddy. Meh. Me, I gave up my cape and tights once I hit puberty.

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sjw

Local Superstar

Some people are so absolutely delighted that Sonos maybe, sort of, could be, kind of selling data, they’re positively giddy. Meh. Me, I gave up my cape and tights once I hit puberty.

No clue if this is aimed at me (I've already said I have no particular issue with it) but maybe Sonos could publicly clarify the reason for the change and make the information you appear to have had more widely known.

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