Upgrade Program / Trade Up Program

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New Arc Ultra owner here. Is the Upgrade / Trade Up program still a thing? I can’t find anything in my account on it. I’m in Canada.

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AjTrek1Answer

If the Arc Ultra is your only Sonos product then no you don’t have an upgrade path at this time. Do you own other Sonos speakers?

Together Everyone Achieves More = T.E.A.M.

Airgetlam

Not for the Arc Ultra, no. You should be able to see which speakers can be used by going to your account on www.sonos.com, then log in to your account. Choose the ‘person’ again, and select ‘upgrade’.

Bruce

W

westenderAuthor

Trending Lyricist I

Thanks but there no ‘Upgrade’ in the drop down menu?

Stanley_4

Grand Maestro

You missed a couple steps above.

Log in, click the silhouette and select Profile, then the Upgrade link.

https://www.sonos.com/en-us/myaccount/user/offers/upgrade

AjTrek1

Not to further confuse you… but as @Stanley_4 said that’s true. However, once you click on the profile 🧑‍🧒 icon the Ugrade link (along with others) should appear. At least that’s the way it works for me.

Together Everyone Achieves More = T.E.A.M.

W

westenderAuthor

Trending Lyricist I

Nope not there either . . this is why I’ve asked if it’s still a thing!