Upgrade Program / Trade Up Program

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New Arc Ultra owner here. Is the Upgrade / Trade Up program still a thing? I can’t find anything in my account on it. I’m in Canada.

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AjTrek1Answer

If the Arc Ultra is your only Sonos product then no you don’t have an upgrade path at this time. Do you own other Sonos speakers?

Together Everyone Achieves More = T.E.A.M.

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Stanley_4

Grand Maestro

Here is mine.

W

westenderAuthor

Trending Lyricist I

Stanley_4 . . that’s exactly what I’m looking for and want to do . . but here’s mine . . The ‘ Upgrade’ is AWOL,

Stanley_4

Grand Maestro

Look at my URL versus yours, I think you are in the wrong place, not your account.

Mr. T

Stanley_4 . . that’s exactly what I’m looking for and want to do . . but here’s mine . . The ‘ Upgrade’ is AWOL,

As already explained, the Arc Ultra is not eligible for the Upgrade program.

If you select the option “Learn more” then click on Terms and Conditions (linked here) to read about the program you will understand how it works and what products are eligible.

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westenderAuthor

Trending Lyricist I

Mr. T . . 👍👍👍. I had read the T&Cs but thought the ARC in the list probably included the Ultra . . Forgot the ‘never ASSume anything’ rule.

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westenderAuthor

Trending Lyricist I

If the Arc Ultra is your only Sonos product then no you don’t have an upgrade path at this time. Do you own other Sonos speakers?

No . . thanks!